Company Size Industry Challenges 200+ B2B SaaS
SpotDraft is a leading Contract Lifecycle Management platform helping legal teams automate paperwork, close deals faster and collaborate without friction. With a fast-growing team spread across locations, the People team at SpotDraft wanted to create a culture where appreciation, feedback and connection are effortless and consistent.
We spoke with Saakshi Shrivastava, HR Ops Specialist at SpotDraft, to understand how EngageWith became their go-to platform for recognition, eNPS and celebrations and how it helped them bridge the gap between business goals and employee experience.
The Challenge: Building a culture of appreciation as the team scaled
At SpotDraft, the People team views employee recognition as a core lever for building trust, motivation and long-term engagement, not as a nice-to-have HR initiative. As the company scaled, they noticed a growing gap between the effort employees were putting in and how often that effort was being acknowledged publicly.
Day-to-day wins, cross-team collaboration and behind-the-scenes work were happening constantly, but recognition was often informal, inconsistent or limited to private conversations. Without a structured system, appreciation depended heavily on individual managers and manual follow-ups from HR.
The People team wanted to change that.
Their goal was to create a recognition culture where:
- Appreciation is visible across teams, not siloed in private messages
- Employees feel acknowledged for both outcomes and effort
- Recognition happens in real time, not just during reviews or quarterly awards
- Cultural moments like birthdays and anniversaries never get missed
At the same time, they needed a solution that wouldn’t feel heavy or disruptive. Any platform they introduced had to blend seamlessly into daily workflows and work at scale.
Why SpotDraft Chose EngageWith
Since SpotDraft already used SpringVerify, exploring EngageWith felt natural. The platform’s tight integration with Slack immediately stood out. The People team knew that engagement programs must appear where employees already spend most of their collaborative time and not hidden in a separate portal.
What made EngageWith the clear choice:
- Native Slack integration for recognition, surveys and celebrations
- A simple and clean eNPS module that could gather sentiment without complexity
- Automated birthday and anniversary celebrations
- The ability to scale into 360 degree reviews and pulse checks
- A balanced platform that didn’t overwhelm employees or HR
The Solution: Embedding recognition into daily work through Slack
Making recognition immediate, visible and natural
With EngageWith’s Slack integration, kudos and shoutouts became quick, public and contextual. Employees could recognize teammates in the moment, while the work was still fresh, and do so in a way that was visible to the entire team.
Measuring sentiment with minimal effort through eNPS
Recognition alone wasn’t enough. The People team also needed a structured way to listen.
EngageWith’s eNPS module allowed SpotDraft to gather employee sentiment quickly and regularly, without the operational burden that often comes with surveys.
- Easy configuration
- Simple rollout through Slack
- Clear, actionable insights
Scaling with confidence through strong support
While the platform offered powerful capabilities, the People team never felt overwhelmed. Whenever they needed guidance, EngageWith’s customer success and engineering teams stepped in quickly.
This allowed SpotDraft to adopt features at their own pace and plan confidently for what was next.
Results: Better engagement, stronger culture and high recognition participation
What’s next for SpotDraft
SpotDraft is excited to deepen its EngageWith usage. The People team plans to roll out:
- 360 degree feedback
- Pulse surveys
- More culture and engagement workflows inside Slack
- Exploring the Onboarding feature
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