Imagine starting your day, ready to kill at work, immediately bombarded by emails, Slack notifications, and tickets/ questions demanding immediate attention. For
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Customer service has come a long way. Not too long ago, you’d sit on hold forever or deal with chatbots that were
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In recent years, the composition of the global workforce has shifted significantly. Traditional notions of family and employee demographics are rapidly changing,
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In today’s rapidly evolving workplace, the importance of Diversity, Equity and Inclusion (DEI) has become more than just a hot topic. It’s
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Employees often view Performance Improvement Plans (PIPs) with skepticism and fear. Many may see a PIP as the first step towards being
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Technology has been revolutionary for the business world, enhancing scalability and streamlining operations. However, as organizations rushed to adopt new tools during
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Things have changed! And customer support is finally catching up 😅 Yes, this is absolutely a dig at the archaic processes in
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Access to data is just the first step; the second step is discovery, to really build a full picture of what the
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A one size fits all approach in HR may be easier to implement, but the investment in nuanced, employee-centric solutions will always
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If you want access to the full recording, join the AIxHR Community on slack where you can get access to a megaset
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If you teleport back to 2014 and land at a customer support conference, everyone will be talking about: “Chatbots will change how
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