#118: Milly Christmann on how HRs can claim a seat at the table, breaking out of a career rut, and mental models for future HR leaders

“I don't think a company's size matters in terms of HRs having a seat at the table. I think the dynamic, the chemistry, the alignment and the business acting in between, starting with the CEO and the HR executive, that's what drives everything. And then it permeates from there. If you don't have that at the top, it is not going to work well. So, the top position selection is so mission-critical to how HR will be optimized or not.”

Milly Christmann is perhaps the leading expert on strategy in the HR industry today.

As founder of Marathon Growth Management, she coaches small to mid-sized companies in pursuit of operational excellence and growth through establishing quality people processes.

Having been a part of the HR fraternity for over 20 years, Milly has held numerous strategic leadership roles in both startups and Fortune 100 firms, including a stint as Director of Customer Care, West Region at Coca-Cola Refreshments.

On this episode of The Shape of Work podcast, our conversation with Milly covers:

• Her journey from starting a career in finance to becoming an accidental HR professional
• HR’s 'Seat at the table': Small vs large organizations
• How to break out of a career rut
• The virtue of perfect alignment: intellectual curiosity, intellectual agility and humility as the leadership traits to align yourself with your team
• Mental models for the upcoming HR leaders

How to break out of a career rut

Milly believes that as a business professional, you must have core beliefs and answers to questions such as, “Who am I?” and, “Why am I here?” And not be afraid to take risks because they can only help to shape your profession and lifestyle.

The next step is to make a list of things that make you happy, lessons gained from previous experiences, things to do for a career change, and so on. Also, keep in mind that taking action on time is the only method to help you overcome fear.

HR’s Seat at the table: Small vs. large organizations

According to Milly, you can’t be a part of the business table if you don’t know what your firm wants, how your company makes money, how all external and internal issues influence your organization, and so on.

The greatest barrier for HR professionals is the lack of confidence to exit a firm that does not appreciate or value their contribution and growth. It is not a case of failing or giving up. Only in this way will you be able to put your skills and personal value to work.

The next point to remember is that there is no distinction between small and large companies. The chemistry, synergy, and alignment between top management and HR executives constantly propel the organization to new heights.

The virtue of perfect alignment: intellectual curiosity, intellectual agility, and humility as the leadership traits to align yourself with your team

The main attributes a leader should have are intellectual curiosity, intellectual agility, and humility. Because these characteristics allow a leader to change course even if things are not going as planned. They also serve to keep others open-minded.

Follow Milly on LinkedIn

Produced by: Priya Bhatt
Podcast host: Abhash Kumar

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