Whenever we think of the word blockchain we automatically think of “bitcoins”. In fact, chances are that more people know of bitcoins
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Knowledge Management using AI
Imagine starting your day, ready to kill at work, immediately bombarded by emails, Slack notifications, and tickets/ questions demanding immediate attention. For customer-facing teams, this scenario is all too familiar. They’re the frontline of the business, dealing with everything from customer queries to product issues, and often, the flood of information they need to manage
