Life at Springworks: A day in the life of a QA Engineer

Santoshi was born in Bihar and then moved to Nepal. She later relocated to Mangalore for completing her graduate studies in the year 2011. Her professional career began with getting placed in a start-up firm based in Bangalore. She joined Springworks back in 2019 and has been working as a QA since then.

Let’s take a peek into the life of a QA Engineer!

What do you do as a QA Engineer at Springworks?

The first task that I perform after I log in for my day is data monitoring. For example, as we are working on an e-commerce project, my task would be to check if any duplicate orders are being placed. Along with this checking whether the e-mails that were sent out have been received by the right party, duplicate charges, etc. Apart from that debugging any tickets raised by the customer support team, checking out blockers as well.

What attracted you to the QA domain?

The organization that I started my career with was a startup based out in Bangalore. They had an abundance of developers but not a QA, they wanted a person to look into the software testing area to assure the functionality of all the requirements. As I started exploring the field of testing, the more I learned about it the more I became interested in it. 

What is your favorite part of being a QA Engineer? 

My favorite part would be taking out others’ mistakes! Isn’t that all QA testing is all about? 

Whatever software has been developed, it needs to be tested and matched to the functionality that was aimed to be achieved via the software. It starts with clients sending us their requirements and us moving ahead and doing surveys regarding those requirements. 

How has your learning curve improved over the last 2 years of being at Springworks?

The previous company that I was working with, was product-based and there wasn’t any influence of e-commerce requirements. Now when I am working on an e-commerce project, I can connect with real-world developments. I have learned so many things in the past 2 years that it’s hard for me to remember all of them. For example API testing, debugging and automation were some of the things that I have learned here. Along with this, finding out the root causes of real-time issues that tend to come up have also been a part of my learning experience.

What kind of advice would you give to folks who are looking to pursue a career in QA?

When you are a QA, you are not just verifying the software you are also picking up a lot of responsibilities as a project manager. Now a project manager is someone who tends to have a complete set of knowledge about every aspect of the project. Similarly even a QA needs to have a comprehensive understanding of the project that he or she is working with. If you do not have a complete understanding of the product, you won’t be able to test out the product efficiently. As a QA you are responsible for testing everything! This is because when you report a bug to the developing team, you need to be sure that it is something that will affect the entire functionality of the product, and that will only be possible when you know the product in and out!

What motivates you in life?

My biggest motivation in life is my husband! He always pushes me to become the best version of myself in every aspect of my life. 

Which is your favourite product amongst our two apps, Trivia & EngageWith?

I think both applications play an equally important role in different situations. Like Trivia helps in unwinding down during the period where you are feeling unfocused and frustrated with work. On the other hand, EngageWith is an application that helps in motivating people at all times! Whenever anyone receives motivation regarding any work that they have done, it pushes them to do it better again!

Sneak-peek into your life outside Springworks!

Whenever I get a little bit of free time, I try to spend it with my family. Apart from that, I love doing henna art! You’ll always find a henna roll lying around me somewhere and me just trying to make designs out all the time!

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Ashwini Bhatnagar

I am an HR executive at Sprigworks, I give words to people's experiences.

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Life at Springworks: A Day In The Life Of A QA Engineer