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Building Trust, Engagement and Belonging at Work – What Employees Really Think: Insights from The Shape of Work Community

Employee engagement isn’t just about perks or paychecks – it’s about trust, meaningful connections, and a sense of belonging. But what actually makes employees feel engaged and valued at work? We turned to The Shape of Work (TSOW) community to find out.

Through a series of interactive polls and discussions, employees shared what truly impacts their workplace experience. From team activities that bring people closer to leadership actions that build trust, their responses paint a clear picture of what organizations can do to create a thriving work culture.

Let’s dive into the key insights from our community and explore actionable strategies to enhance engagement, trust, and belonging in the workplace.


1. What’s a team activity you’ve never tried but think would bring everyone closer?

📊 Top Picks:

  • Mystery problem-solving challenges (like escape rooms) – 56.41%
  • Volunteering together for a cause – 53.85%
  • A team cooking or art class – 43.59%
  • Virtual game nights – 23.08%

💡 Key Takeaways:

  • Employees love hands-on, interactive activities over virtual ones.
  • Volunteering is a powerful way to bond while creating social impact.
  • Escape room-style challenges could be integrated into leadership training for engagement.
  • Virtual game nights might need more creativity or personalization to boost participation.

🎯 Next Step: Try a mystery challenge or a volunteering event to bring teams closer! 🚀


2. How do you feel about virtual team celebrations?

📊 Employee Opinions:

  • “They’re okay, but not as good as in-person.” – 55.88%
  • “Fun and effective!” – 38.24%
  • “Forced and not engaging.” – 11.76%
  • “Never tried, but open to it.” – 23.53%

💡 Key Takeaways:

  • In-person celebrations still win, but a hybrid approach might work best.
  • Virtual events should be interactive, personalized, and fun to keep people engaged.
  • Some employees haven’t tried virtual celebrations yet, so there’s an opportunity to introduce engaging formats.

🎯 Next Step: Experiment with hybrid or gamified virtual celebrations to boost participation! 🚀


3. What’s a workplace moment that made you think, ‘I’m definitely staying here’?

📊 Biggest Factors:

  • Company support during a personal challenge – 50%
  • Strong mentorship – 37.5%
  • Fair promotions – 37.5%
  • A simple ‘thank you’ at the right time – 25%

💡 Key Takeaways:

  • Employees stay when they feel supported in tough times.
  • Mentorship and fair career growth build long-term commitment.
  • A simple act of recognition can make a lasting impact.

🎯 Next Step: Strengthen employee support systems, mentorship, and recognition programs for better retention! 🚀


4. What’s one unexpected way managers could build stronger trust with their teams?

📊 Top Responses:

  • Letting employees lead meetings – 58.82%
  • Allowing employees to set 1:1 agendas – 44.12%
  • Managers admitting mistakes & sharing struggles – 41.18%

💡 Key Takeaways:

  • Employees trust managers who give them autonomy.
  • Vulnerability builds connection—leaders who admit mistakes foster a more open culture.

🎯 Next Step: Encourage employee-led meetings, transparent 1:1s, and authentic leadership! 🚀


5. If your manager had an “upgrade button,” what feature would you add?

📊 Most Requested Features:

  • Auto-recognition for achievements – 59.26%
  • Instant feedback – 40.74%
  • Better delegation skills – 37.04%
  • Faster conflict resolution – 37.04%

💡 Key Takeaways:

  • Employees want more frequent and timely recognition.
  • Managers should delegate effectively and resolve conflicts swiftly.

🎯 Next Step: Improve real-time recognition, feedback loops, and delegation training for managers! 🚀


6. How should leadership respond to top-voted employee suggestions?

📊 Preferred Approaches:

  • Discussing them in monthly meetings – 52%
  • Letting employees vote on which suggestion gets implemented first – 52%
  • Implementing at least one top-voted suggestion per quarter – 44%
  • Providing regular updates on progress – 36%

💡 Key Takeaways:

  • Employees want a say in decision-making.
  • Regular updates and action on feedback build trust.

🎯 Next Step: Introduce a voting system and ensure at least one idea is implemented quarterly! 🚀


7. What’s one work habit that secretly boosts your engagement the most?

📊 Employee Favorites:

  • Casual chats with teammates – 55.56%
  • Taking small breaks – 50%
  • Setting personal work goals beyond KPIs – 38.89%
  • Personalizing their workspace – 33.33%

💡 Key Takeaways:

  • Social interactions matter—small conversations boost engagement.
  • Encouraging breaks and personal goal-setting improves motivation.

🎯 Next Step: Promote informal team interactions and work-life balance strategies! 🚀


8. What would make POSH training more effective?

📊 Employee Preferences:

  • Real-life case studies & examples – 66.67%
  • Interactive discussions over lectures – 66.67%
  • Anonymous Q&A sessions – 35.9%
  • Regular refresher sessions – 25.64%

💡 Key Takeaways:

  • Employees prefer practical learning and open discussions over dry lectures.
  • Safe spaces for Q&A improve understanding and trust.

🎯 Next Step: Make POSH training engaging with real-world scenarios, discussions, and refresher sessions! 🚀


9. What’s the most important factor in ensuring a safe workplace?

📊 Top Responses:

  • A culture where employees feel comfortable speaking up – 85.71%
  • Strong leadership commitment to POSH – 37.14%
  • Regular awareness programs – 31.43%
  • Clear reporting mechanisms – 22.86%

🎯 Next Step: Build a speak-up culture with leadership accountability and structured awareness programs! 🚀


10. Which of these best describes your team’s culture around speaking up?

📊 Employee Sentiment:

  • 60% feel safe to openly discuss problems.
  • 36.67% say only some people feel comfortable.
  • 30% believe speaking up depends on the leader.
  • 13.33% fear consequences.

🎯 Next Step: Strengthen psychological safety and inclusivity in discussions! 🚀


11. If you suddenly felt disengaged at work, what would help re-energize you?

📊 Top Re-engagement Factors:

  • New challenges/projects – 55.56%
  • More feedback and recognition – 51.85%
  • Better work-life balance – 44.44%
  • Clearer leadership communication – 25.93%

🎯 Next Step: Create growth opportunities, recognition programs, and work-life balance initiatives! 🚀


12. What’s the biggest sign of an engaged employee?

📊 Top Indicators:

  • Participation in discussions & idea-sharing – 57.89%
  • Taking ownership of tasks – 52.63%
  • Supporting teammates – 47.37%
  • Staying motivated during challenges – 42.11%

🎯 Next Step: Foster collaboration, autonomy, and peer recognition! 🚀


🚀 Final Thoughts: What’s Next for Workplaces?

Engaged employees thrive when they feel:
✅ Trusted (autonomy, mentorship, and safe spaces)
✅ Valued (recognition, fair promotions, and leadership support)
✅ Included (open discussions, work-life balance, and personal growth opportunities)

From trust-building managers to engaging team activities, our insights show that workplaces thrive on trust, recognition, and connection. Small, intentional efforts—like letting employees lead discussions, recognizing achievements in real-time, and fostering open conversations—can make a huge impact on engagement and retention.

Khyati Ojha

Hi there, Welcome to my corner! I'm a Researcher and People Scientist at Springworks. I've found my calling in uncovering the secrets to workplace happiness. From my earliest days, I've been drawn to the world of HR and People-related topics, eager to shine a light on what makes us truly thrive at work. Through my research and writeups, I aim to sprinkle some extra brightness, joy and purpose into workplaces everywhere.

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