Goal Setting

Technical Support Evaluation Survey Template

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Technical support evaluation survey is designed to analyze whether the technical support of an organization works effectively and up to the expectations of the employees or not.

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Standard Technical Support Survey

Length: Between 10-15 questions

Frequency: Quarterly, bi-annual, or annually

Recommendations:
Use this survey to analyze the performance of the technical support team of your organization.

Why Run Technical Support Survey

Check if they respond to employees on time
The technical support team needs to be very prompt while responding to the employees’ issues.

Whether they know their tasks well
Check whether the team understands the issues employees are facing. They need to have good knowledge about their tasks.

Solving the issues
Check if the technical support is able to solve the issues of the employees effectively.

Free Template: Technical Support Survey

This survey template includes an effective analysis of the technical support’s performance. Copy this template to your Google Drive and customize it for your own organization. Reuse the template immediately for your next Technical Support Survey.

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