Effective Open Communication and Leadership Training with Dr. Surendra Takawale

Open communication, Leadership, Training and Management with Dr Surendra Takawale

This article is a lightly-edited summary of the key takeaways from our speakers’ appearance on our podcast, “The Shape of Work.” If you haven’t listened to our show yet, be sure to check it out here. These speakers have an incredible stable of startup experiences to draw from, the kind of stories that are unbelievably helpful for HR/people managers to hear.

In this episode of “The Shape of Work,” we have Dr. Surendra Takawale. He is an efficient leader in Vishvaraj Environment Pvt Ltd, a water and waste management solutions company.


Name of the guest: Dr. Surendra Takawale.

What he does: CEO, Vishvaraj Environment Pvt Ltd.

Find him on LinkedIn.

Get Smart: “What we can achieve is like a cricket team. Every player has to play an important role. Every individual from our office to the CEO, everybody has to contribute to organizational growth.”


From this episode, you will receive valuable inputs regarding:

  1. Factors to be considered while building a team:
  2. People challenges that companies are facing in remote working.
  3. The process of resolving issues in an organization.
  4. Significance of communication in a workspace.
  5. Factors determining a good leader.
  6. Maintaining employee well-being and employer branding.
  7. Learning programs for new managers.


Factors to be considered while building a team:

When a company is bringing in people to work for, they should focus on team building. Communication should be two-ways and open. The company should provide a clear and accurate job description. In addition, all the employees should focus on the company’s goal. They have to be cooperative and contribute towards it. Surendra mentions how he supports risk-taking while building a team. He does not believe in working in compartments and encourages different opinions.

People challenges that companies are facing in remote working:

Surendra talks about the slack of social connect employees are having. In his company, they are coming up with new strategies to keep them motivated. They connect through WhatsApp, Zoom, and other platforms. Moreover, they attempt to keep them busy and give them motivation.

The company takes all the decisions in the company considering the employees. They attempt to understand their requirements and make policies according to them.

The process of resolving issues in an organization:

There should be a clear direction and approach from each team. An organization should prioritize the personalities of different teams and figure out how they can work with each other. Surendra also highlights the importance of basic communication and feedback in senior leadership. Feedback can help in making relevant corrections to it. The leaders should also be aware of their authority and the role they have to play. According to him, lack of communication is the major reason behind problems persisting in any organization.

Factors that determine a good leader:

Surendra talks about four factors that make a good leader:

  1. Communication- The leader should know how to communicate the right message at the right place and time.
  2. Vision- The leader should know where the company is and its potential.
  3. Accountability- Everyone is accountable in an organization for the roles they play. Each of the employees, including the leader, is responsible for every outcome of its organization.
  4. Gratitude- One of the most important factors that a good leader should have is the ability to be thankful for what he gets.

Significance of effective communication in a workspace:

Surendra is a strong proponent of disciplined relationship management. He believes that there should be a gap between the employees and the leaders. However, he also talks about having clear and honest conversations. Ultimately, the leaders should always support and cooperate with them.

Maintaining employee well-being and employer branding:

‘Sorry’ and ‘thanks’- Surendra says that these two words are small but very important in a workspace. It is necessary to notice the happenings in the teams.

Surendra’s organization maintains an open-door policy where everyone is allowed to come and offer solutions. They try to create a team environment that promotes growth. As a result, all the employees consider each other as a family while the organization helps them build as a team.

Learning programs for new managers:

Surendra’s company effectively works on the basic leadership and coaching skills for the new managers. A leader has to communicate and work with both the lower teams and the leaders. Therefore, they get offered coaching sessions to enhance these skills and make them effective middle managers.

To sum up, their company focuses on two main things- Clarity in performance goals and discipline within the organization.

Dhristi Shah

Hi, this is Dhristi, Content Writer and Editor at Springworks India. I am a keen learner and am passionate about everything related to writing.

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