{"id":511361,"date":"2022-09-01T10:28:53","date_gmt":"2022-09-01T04:58:53","guid":{"rendered":"https:\/\/www.springworks.in\/blog\/?p=511361"},"modified":"2024-10-15T15:06:24","modified_gmt":"2024-10-15T09:36:24","slug":"digital-employee-experience","status":"publish","type":"post","link":"https:\/\/blog.springworks.in\/digital-employee-experience\/","title":{"rendered":"How to create a modern and digital employee experience?"},"content":{"rendered":"\n<p>With more and more organizations going remote, creating a digital employee experience in a workspace has kind of become mandatory.&nbsp;<\/p>\n\n\n\n<p>\u201cThe workplace of the future\u201d is shaping to be more human while being operated smoothly through the help of technology.<\/p>\n\n\n\n<p>With the help of particular tools and software, one can create a safe, inclusive, productive, and a seamless workspace. The leaders and the upper management need to understand the importance of digitizing the workspace and help the employees accept it as well.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#Steps_to_create_a_modern_and_digital_employee_experience\" >Steps to create a modern and digital employee experience<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#Explain_the_need_to_your_employees\" >Explain the need to your employees<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#Customize_which_softwaretools_do_you_need_based_on_your_organizations_requirements\" >Customize which software\/tools do you need based on your organization\u2019s requirements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#Reducing_time_and_efforts\" >Reducing time and efforts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#Keep_them_need-based\" >Keep them need-based<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#Ask_for_regular_feedback\" >Ask for regular feedback<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#A_bonus_tip\" >A bonus tip<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#FAQ\" >FAQ<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#What_is_Digital_Employee_Experience\" >What is Digital Employee Experience?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#How_to_measure_digital_employee_experience\" >How to measure digital employee experience?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#How_can_digital_employee_experience_be_improved\" >How can digital employee experience be improved?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#What_is_an_employee_experience_survey\" >What is an employee experience survey?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/digital-employee-experience\/#Why_is_Digital_Employee_Experience_Important\" >Why is Digital Employee Experience Important?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-steps-to-create-a-modern-and-digital-employee-experience\"><span class=\"ez-toc-section\" id=\"Steps_to_create_a_modern_and_digital_employee_experience\"><\/span>Steps to create a modern and digital employee experience<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Rethinking the workspace includes a lot of other factors to be considered &#8211; which tools will be ideal based on the organization\u2019s requirements?, Will the employees be comfortable in functioning with those tools?, etc.<\/p>\n\n\n\n<p>One cannot just pick their preferred setup and impose it on their employees.<\/p>\n\n\n\n<p>Here are the first few employee experience solutions you should look out for while you try to digitize your workspace:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-explain-the-need-to-your-employees\"><span class=\"ez-toc-section\" id=\"Explain_the_need_to_your_employees\"><\/span>Explain the need to your employees<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Bringing a sudden massive change might lead to an aversion towards this idea. Hence, the first step that the upper management needs to take is to help employees understand this transformation. Have sessions around why is this required, and how will it benefit the employees in the long run.<\/p>\n\n\n\n<p>With a better understanding of the advantages of the digitization landscape, employees will be able to cope up with the growing speed of the organization.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-customize-which-software-tools-do-you-need-based-on-your-organization-s-requirements\"><span class=\"ez-toc-section\" id=\"Customize_which_softwaretools_do_you_need_based_on_your_organizations_requirements\"><\/span>Customize which software\/tools do you need based on your organization\u2019s requirements<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>What can be some basic differences which can change the kind of objectives an organization has? &#8211; <em>are you a remote\/hybrid or an in-office organization? What are your company values and behaviours? What perks do you want to offer to your employees?<\/em>, and more.<\/p>\n\n\n\n<p>Figure out the goal behind this change. These are a few questions you can ask in order to create the framework of the kind of change you want to bring in- <em><a href=\"https:\/\/www.springworks.in\/blog\/employee-engagement-guide\/\">do you want to focus on employee engagement<\/a>? Do you want to set a benchmark for an ideal employee experience? Do you want to smoothen the performance management system of your organization?, <\/em>Or, maybe you want to improve customer communication with <a href=\"https:\/\/nimbusweb.me\/blog\/top-10-customer-client-portal-software\/\">client portal solutions<\/a>?, or, maybe you want to streamline the procurement processes of your <a href=\"https:\/\/toriut.com\/hello\" target=\"_blank\" rel=\"noreferrer noopener\">eCommerce<\/a> business with the right <a href=\"https:\/\/virtocommerce.com\/blog\/e-procurement-software\">eprocurement solutions<\/a>?. Your digital employee experience platform depends on these factors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reducing-time-and-efforts\"><span class=\"ez-toc-section\" id=\"Reducing_time_and_efforts\"><\/span>Reducing time and efforts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The main goal of utilizing any technology is that it adds value to your daily work patterns and REDUCES your efforts. If an AI tool\u2019s complicated User Interface or long processes come in the way, the entire point of inducing technology within the organization goes down to 0.<\/p>\n\n\n\n<p>Automation and efficiency should be on the top of a <a href=\"https:\/\/birdviewpsa.com\/solutions\/enterprise-project-management-software\/\">good enterprise software<\/a> checklist.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-keep-them-need-based\"><span class=\"ez-toc-section\" id=\"Keep_them_need-based\"><\/span>Keep them need-based<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>An organization cannot use a \u201cone size fits all\u201d approach towards this initiative. Every team \/ employees will have separate requirements which will make their daily job easier and more seamless.<\/p>\n\n\n\n<p>Hence, communicate with your employees and understand their blockers and requirements. Accordingly, you can fit the solution within their daily roles through a digital employee experience <a href=\"https:\/\/www.joinblink.com\/use-cases\/employee-app\">such as employee apps<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ask-for-regular-feedback\"><span class=\"ez-toc-section\" id=\"Ask_for_regular_feedback\"><\/span>Ask for regular feedback<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your job does not end the moment you inculcate and offer the services to the workspace. Keep taking regular feedback as to what is working well and what isn\u2019t. <a href=\"https:\/\/www.springworks.in\/blog\/digital-transformation-of-workplaces\/\">Bringing in a digitized workplace<\/a> is a long process and will take plenty of time to get settled according to what\u2019s best for the organization.&nbsp;<\/p>\n\n\n\n<p>There will be multiple changes you will have to make after the first step. And to reduce the efforts that you put, the easiest way is to understand the challenges your employees are facing.<\/p>\n\n\n\n<p>Conduct an employee experience survey to collect this data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-bonus-tip\"><span class=\"ez-toc-section\" id=\"A_bonus_tip\"><\/span>A bonus tip<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To make <a href=\"https:\/\/www.springworks.in\/blog\/how-you-can-ensure-the-best-experience-for-your-employees\/\">employee experience management<\/a> easier for you, we prepared a list of tools we would like to suggest for different purposes:<\/p>\n\n\n\n<p class=\"has-white-color has-vivid-cyan-blue-background-color has-text-color has-background\">Have a look at <a href=\"https:\/\/www.springworks.in\/blog\/helpful-hr-tools\/\">49 Best HR Tools Every HR Professional Should Know About In 2022<\/a> and figure out which are the best ones for your organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faq\"><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-digital-employee-experience\"><span class=\"ez-toc-section\" id=\"What_is_Digital_Employee_Experience\"><\/span>What is Digital Employee Experience?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>A digital employee experience indicates making work responsibilities and roles easier for the employees through the usage of technology. Inculcating specific efficient software and tools in the daily work schedules of the employees can make things seamless.<\/p>\n\n\n\n<p>More and more companies are moving towards a more digital workspace for their employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-measure-digital-employee-experience\"><span class=\"ez-toc-section\" id=\"How_to_measure_digital_employee_experience\"><\/span>How to measure digital employee experience?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>To measure digital employee experience, you can:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Conduct employee feedback surveys<\/li>\n\n\n\n<li>Measure the change in employee turnover<\/li>\n\n\n\n<li><a href=\"https:\/\/www.springworks.in\/engagewith\/enps\/\">Measure employee Net Promoter Score<\/a> (eNPS)<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-can-digital-employee-experience-be-improved\"><span class=\"ez-toc-section\" id=\"How_can_digital_employee_experience_be_improved\"><\/span>How can digital employee experience be improved?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can improve your employee experience only by understanding what your employees are preferring vs what they\u2019re not.<\/p>\n\n\n\n<p>Go for a more employee centric approach and keep taking feedback regarding what they want to be better. Look for tools which automate tasks, reduce dependencies, and increase the productivity of employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-an-employee-experience-survey\"><span class=\"ez-toc-section\" id=\"What_is_an_employee_experience_survey\"><\/span>What is an employee experience survey?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>An employee experience survey helps in understanding the <a href=\"https:\/\/www.springworks.in\/engagewith\/anonymous-feedback\/\">employees\u2019 feedback<\/a> towards the overall workspace. Ask what you can do better, their expectations, and what is working well for them. This will help you understand the processes are in-line and the ones that need to be changed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-is-digital-employee-experience-important\"><span class=\"ez-toc-section\" id=\"Why_is_Digital_Employee_Experience_Important\"><\/span>Why is Digital Employee Experience Important?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The world is going digital more so after the pandemic. A digital employee experience is necessary to ensure easing the tasks of the employees, reducing repetitive work, and increasing their productivity. It gives an edge to the organization and helps in increasing the eNPS and retention rate.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With more and more organizations going remote, creating a digital employee experience in a workspace has kind of become mandatory.&nbsp; \u201cThe workplace of the future\u201d is shaping to be more human while being operated smoothly through the help of technology. With the help of particular tools and software, one can create a safe, inclusive, productive,<\/p>\n","protected":false},"author":1019,"featured_media":511362,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[879],"tags":[],"class_list":["post-511361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-office-culture","disable-dropcap","disable-2-columns"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to create a modern and digital employee experience? - Springworks Blog<\/title>\n<meta name=\"description\" content=\"With more companies going remote, creating a digital employee experience has kind of become mandatory. 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