{"id":509693,"date":"2022-05-09T10:01:18","date_gmt":"2022-05-09T04:31:18","guid":{"rendered":"https:\/\/www.springworks.in\/blog\/?p=509693"},"modified":"2023-06-08T16:17:46","modified_gmt":"2023-06-08T10:47:46","slug":"case-study-wazirx-engagewith","status":"publish","type":"post","link":"https:\/\/blog.springworks.in\/case-study-wazirx-engagewith\/","title":{"rendered":"\u201cEngageWith helps us build high-performance teams while remaining people-centric\u201d – How India\u2019s largest crypto exchange puts \u2018human\u2019 back into Human Resources."},"content":{"rendered":"\t\t
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About:<\/span><\/p>

WazirX is India\u2019s largest crypto exchange. Started in 2018, they\u2019ve grown to be the most trusted exchange in the Indian crypto market.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

With a volume of more than $43 billion in 2021 and growing exponentially, WazirX is witnessing a steep rise in the number of new users and trading activity. With 10 million+ registered users, WazirX\u2019s growth has just about started.<\/span><\/p>

\u00a0<\/span><\/p>

Industry:<\/span><\/p>

Cryptocurrency and Blockchain<\/span>

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Employees:<\/span>
<\/span>200+<\/span><\/p>

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HQ:<\/span>
<\/span>Mumbai, India<\/span><\/p>

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Challenges:<\/span><\/p>

  1. Build a solid culture of recognition inside Slack<\/span><\/p><\/li>

  2. Bring a sense of empathy and connection among coworkers<\/span><\/p><\/li>

  3. An R&R program that echoes across departments and distances – from entry-level employees to the CEO.\u00a0<\/span><\/p><\/li><\/ol>

    \u00a0<\/span><\/span><\/div>
    Solution:<\/b><\/span><\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Soumya\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Detailed study:<\/span>

    <\/span><\/p>

    We had an in-depth discussion with Soumya – HR Manager, on how EngageWith is used inside WazirX. Here\u2019s the brief of our conversation: <\/span>
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    <\/span>\u201cBeing a forever-remote company, EngageWith breeds a sense of collaboration and empathy amongst my people.\u201d\u00a0<\/span><\/p>

    Claiming to be \u2018people-centric\u2019 is one thing, while practicing to be one is another.\u00a0<\/span><\/p>

    WazirX takes deep care in building an employee-centric culture that motivates everyone to give their best – day in, day out.\u00a0<\/span><\/p>

    Soumya revealed, \u201cAt WazirX, we strongly believe in an organization that puts people at the heart of everything we do. And saying \u2018thank you\u2019 is just the beginning.\u201d<\/span><\/p>

    Because the recognition programs always go a step ahead in building a sense of togetherness and empathy amongst co-workers.\u00a0<\/span><\/p>

    \u00a0<\/span><\/p>

    Soumya added, \u201cWith peer-to-peer recognition – people started celebrating wins together. It made employees empathetic toward one another and mindful in their decision-making process.\u201d\u00a0\u00a0<\/span><\/p>

    \u201cI still remember when the first recognition went out on the channel and how the entire company jumped in to celebrate the win together. It was incredible to see the #channel filled with happy vibes. No doubt EngageWIth is a game-changer when it comes to buuilding a culture of recognition even while working remotely.\u201d\u00a0<\/span><\/p>

    \u00a0<\/span><\/p>

    And here\u2019s what WazirX achieved:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \u201cEngageWith helped us to democratize recognitions across the company.\u201d<\/span><\/p>

    Everyone inside WazirX wanted a solid recognition platform to recognize efforts – not just within the team but across the company.\u00a0<\/span><\/p>

    Soumya added, \u201cIt was great to see every team, for that matter, coming together to celebrate wins. Even though it was just within the team initially, slowly it grew cross-team.\u201d\u00a0<\/span><\/p>

    \u201cThe best part is when a Kudos goes out – everyone in the company knows the reason behind recognition. Overall, it is a very positive experience to see what\u2019s going on in a team and the wins they achieve daily. And more importantly, that adds a sense of gratification, which has been the best experience of all.\u201d<\/span><\/p>

    \u00a0<\/span><\/p>

    As everything happens inside Slack, it\u2019s effortless for anyone to recognize peers and get back to work without disrupting the workflow. So talk about recognizing peers without distracting your work stream – EngageWith has you covered. <\/span><\/p>

    \u00a0<\/b><\/p>

    \u201cRemember when a CEO answers support queries personally, it just shows how obsessed with their customers.\u201d\u00a0<\/span><\/p>

    While you invest in your employees, we invest ourselves into building great relationships with our customers.\u00a0<\/span><\/p>

    Soumya proudly revealed, \u201cWe have a common Slack channel. So be it a query, bug, customizations – we simply post it there. It gets answered in less than 30 minutes.\u201d\u00a0<\/span><\/p>

    \u201cMany times, I\u2019ve received direct help from their CEO – Kartik. And as a rule of thumb, you know how much a company values its customers when the CEO is directly involved in solving their issue,\u201d adds Soumya.\u00a0<\/span><\/p>

    \u00a0<\/p>

    \u201cPlus, they also help us with many culture-building ideas for the modern workforce, which is like icing on the cake. Can\u2019t ask for more, you know.\u201d<\/span><\/p>

    \u00a0<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Our take \ud83e\udd70<\/h3><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    While WazirX was trying to tackle the continuously evolving employee landscape \u2013 EngageWith came in at the right time to help them in their vision towards building their dream culture.\u00a0\"\ud83d\ude07\"<\/p>

    But the key takeaway is \u2013 you too can build one that you always longed for.<\/p>

    Just drop a comment below or simply schedule a demo >>here<\/a><\/u><<.\u00a0<\/p>

    Our team will get in touch with you soon.\u00a0<\/p>

    And hey, thank you for reading!\u00a0<\/p>

    Team EngageWith<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Love to build a people-first culture in your company? <\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGet Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    About: WazirX is India\u2019s largest crypto exchange. Started in 2018, they\u2019ve grown to be the most trusted exchange in the Indian crypto market.  With a volume of more than $43 billion in 2021 and growing exponentially, WazirX is witnessing a steep rise in the number of new users and trading activity. With 10 million+ registered<\/p>\n","protected":false},"author":1011,"featured_media":513215,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102656,102668],"tags":[],"class_list":["post-509693","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-ew-customers","disable-dropcap","disable-2-columns"],"yoast_head":"\n\u201cEngageWith helps us build high-performance teams while remaining people-centric\u201d - How India\u2019s largest crypto exchange puts \u2018human\u2019 back into Human Resources. - Springworks Blog<\/title>\n<meta name=\"description\" content=\"How WazirX uses EngageWith to build a people-first culture while working remotely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.springworks.in\/blog\/case-study-wazirx-engagewith\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201cEngageWith helps us build high-performance teams while remaining people-centric\u201d - How India\u2019s largest crypto exchange puts \u2018human\u2019 back into Human Resources.\" \/>\n<meta property=\"og:description\" content=\"About: WazirX is India\u2019s largest crypto exchange. Started in 2018, they\u2019ve grown to be the most trusted exchange in the Indian crypto market.  With a\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.springworks.in\/blog\/case-study-wazirx-engagewith\/\" \/>\n<meta property=\"og:site_name\" content=\"Springworks Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-09T04:31:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-08T10:47:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/05\/wazirx-case-study-banner-image-6-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Prasanna Venkatesh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:site\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Prasanna Venkatesh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.springworks.in\/blog\/case-study-wazirx-engagewith\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.springworks.in\/case-study-wazirx-engagewith\/\"},\"author\":{\"name\":\"Prasanna Venkatesh\",\"@id\":\"https:\/\/blog.springworks.in\/#\/schema\/person\/b08c2e6c568b9fea23142c7ed7589719\"},\"headline\":\"\u201cEngageWith helps us build high-performance teams while remaining people-centric\u201d – How India\u2019s largest crypto exchange puts \u2018human\u2019 back into Human Resources.\",\"datePublished\":\"2022-05-09T04:31:18+00:00\",\"dateModified\":\"2023-06-08T10:47:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.springworks.in\/case-study-wazirx-engagewith\/\"},\"wordCount\":735,\"publisher\":{\"@id\":\"https:\/\/blog.springworks.in\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.springworks.in\/blog\/case-study-wazirx-engagewith\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/05\/wazirx-case-study-banner-image-6-1.png\",\"articleSection\":[\"Case Study\",\"EngageWith\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.springworks.in\/case-study-wazirx-engagewith\/\",\"url\":\"https:\/\/www.springworks.in\/blog\/case-study-wazirx-engagewith\/\",\"name\":\"\u201cEngageWith helps us build high-performance teams while remaining people-centric\u201d - 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