{"id":509220,"date":"2022-03-03T13:13:35","date_gmt":"2022-03-03T07:43:35","guid":{"rendered":"https:\/\/www.springworks.in\/blog\/?p=509220"},"modified":"2022-12-22T11:56:14","modified_gmt":"2022-12-22T06:26:14","slug":"case-study-astra","status":"publish","type":"post","link":"https:\/\/blog.springworks.in\/case-study-astra\/","title":{"rendered":"\u201cThanks to EngageWith, we\u2019re building a great place to work for our employees\u201d – How a global security solution provider is building a fantastic culture remotely."},"content":{"rendered":"\t\t
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Company profile:<\/span><\/p>\n

 <\/span><\/span><\/p>\n

Astra is the first cyber security employee of every business. It’s a state-of-the-art tech that helps companies uncover vulnerabilities in their applications through hacker-style audits. In addition, the firewall & automatic malware scanner make web security a one-click affair. <\/span>
<\/span><\/p>\n

The company has earned several accolades, including \u2018The Most Innovative Security Company\u2019 by Indian PM Narendra Modi at Global Conference on Cyber Security & recognition by the President of France at La French Tech. <\/span><\/p>\n

Astra stopped 160 million+ threats on its customer\u2019s website in 2021 & uncovered 30,000+ vulnerabilities in various applications. Astra’s customers include Vodafone, Facebook, NIIT, Muthoot, Ford, Gillette, etc.<\/span><\/p>\n

 <\/span><\/p>\n

Number of employees:<\/span><\/p>\n

25+<\/span><\/p>\n


<\/span>HQ:<\/span><\/p>\n

Delaware, USA. <\/span><\/p>\n

New Delhi, India. <\/span><\/p>\n


<\/span>Challenges:<\/span><\/p>\n

– Build a culture of recognition while working remotely<\/span><\/p>\n

– Get the pulse of their employees by checking-in frequently<\/span><\/p>\n

– Foster employee engagement and cross-team collaboration<\/span><\/p>


<\/span><\/p>

Solution:<\/b><\/span><\/p>\n

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Detailed study:<\/span><\/p>

\u00a0<\/span><\/span><\/p>

We got on a call with Shikhil Sharma, CEO of Astra. Here\u2019s a detailed transcript for the same:\u00a0<\/span>
<\/span><\/p>

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\u201cEngageWith\u2019s Kudos and Shoutouts has helped us foster an awesome culture of peer recognition even while working remotely.\u201d<\/span><\/p>

\u00a0<\/span><\/p>

Employees that feel that their colleagues appreciate the work are far more satisfied with their jobs.\u00a0\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

Rightly so, Shikhil Sharma revealed, \u201cOne of the biggest motivators for employees is to be held in high esteem by their peers.\u201d<\/span><\/p>

\u00a0<\/span><\/p>

Yes, peer-to-peer has very little hierarchical oversight and empowers workers to freely recognize good things they see as and when they happen.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

\u201cWhenever someone goes above and beyond or achieves a milestone – it has become a common practice for my people to go straight to EngageWith and give them a Kudos. This way, we ensure no contribution is left unnoticed.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

\u201cPlus, when one employee recognizes their colleague for a job well done or a great contribution to a team task, that staff member is then far more likely to go and recognize someone else, and the cycle of recognition continues,\u201d added Shikhil.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

One<\/span> survey<\/span><\/a> found that peer-to-peer recognition made 90% of staff more satisfied with their work.\u00a0\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

\u201cAnd I love tagging <\/span>Company Values <\/span>along with the recognition. It helps us amplify the amazing values that we want our entire people to stand for.\u201d<\/span><\/p>

\u00a0<\/span><\/p>

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\u201cWith Add-on Kudos, my entire team comes in one place to celebrate wins together.\u201d\u00a0<\/span><\/p>

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Remember Slack\u2019s conversation threads to organize conversations? Well, EngageWith\u2019s Add-on Kudos is its equivalent when it comes to employee recognitions.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

Shikhil adds, \u201cSo when someone gives a Shoutout – Add-on Kudos help us add a lot of fun like – <\/span>\u2018Oh yeah, you really knocked it out of the park this time\u2019 <\/span>– sort of things. This way, my entire team comes in one place to make recognitions even more lively.\u201d<\/span><\/p>

\u00a0<\/span><\/p>

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\u201cThe best part is EngageWith enables you to redeem points on Amazon, Uber, Nike, etc. This makes the recognitions more personal and tangible.\u201d\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

EngageWith converts the Kudos, and Shoutouts received into points. An employee can accumulate points and redeem them on top e-commerce platforms.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

Shikhil proudly added, \u201dHowever, EngageWith doesn\u2019t just stop with giving recognition. It helps my people redeem those points received on their preferred e-commerce sites. This makes the recognitions more personal and tangible.\u201d<\/span><\/p>

\u00a0<\/span><\/p>

Talk about going the extra mile; EngageWith has you covered.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

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\u201cEngagaeWith\u2019s Pulse Surveys are super-quick to launch, easy for employees to answer, and we\u2019ve clock 90%+ responses rates without any follow-ups.\u201d<\/span><\/p>

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Imagine if you check your bank account once a year. That\u2019d be crazy, right. The same applies to your employees.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

Shikhil continued, \u201cPulse Surveys have helped us understand our employees better and address any issues or concerns before it\u2019s too late.\u201d\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

Creating them from scratch is hard. For example, what questions should we ask? How to make it transparent? etc., are common. But Engagewith\u2019s pre-built template made our job easy as all the questions were well-researched, precise, and spot-on.\u201d\u00a0<\/span><\/p>


<\/span>Yes, as everything happens inside Slack\/Teams, all your employees need to do is quickly answer and get back to what they were doing in less than 30 seconds. It\u2019s that easy. <\/span><\/p>

\u00a0<\/span><\/p>

Shikhil counted, \u201cThe response rates were good with almost ZERO follow-ups. The UI is so simple and needs no prior experience. As it happens inside Slack, it doesn\u2019t; it hinders their flow of productivity. So it’s a win-win for all of us.\u201d.<\/span><\/p>

\u00a0<\/span><\/p>

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\u201cI am in love with their customer support. And when their CEO – Kartik, answers queries, it shows how much they value their customers.\u201d\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

While you invest in your employees, we invest ourselves into building great relationships with our customers.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

Shikhil proudly revealed, \u201cWe have a common Slack channel. So be it a query, bug, customizations – we simply post it there. It gets answered in less than 30 minutes.\u201d <\/span><\/p>

\u00a0<\/span><\/p>

\u201cMany times, I\u2019ve received direct help from their CEO – Kartik. And as a rule of thumb, you know how much a company values its customers when the CEO is directly involved in solving their issue,\u201d adds Shikhil.\u00a0<\/span><\/p>

\u00a0<\/span><\/p>

\u201cPlus, they also help us with many culture-building ideas for the modern workforce, which is like icing on the cake. Can\u2019t ask for more, you know.\u201d<\/span><\/p>

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To learn how recognition can drive retention and engagement at your company, get in touch.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\tBook Demo\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\tExplore EngageWith\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Company profile:   Astra is the first cyber security employee of every business. It’s a state-of-the-art tech that helps companies uncover vulnerabilities in their applications through hacker-style audits. In addition, the firewall & automatic malware scanner make web security a one-click affair.  The company has earned several accolades, including \u2018The Most Innovative Security Company\u2019 by<\/p>\n","protected":false},"author":1011,"featured_media":509248,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102656,102668],"tags":[],"class_list":["post-509220","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-ew-customers","disable-dropcap","disable-2-columns"],"yoast_head":"\n[Case Study] EngageWith at Astra - Building a Sustainable Culture Remotely<\/title>\n<meta name=\"description\" content=\"How a cyber security company uses EngageWith to build a sustainable culture for its people while working remotely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.springworks.in\/blog\/case-study-astra\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u201cThanks to EngageWith, we\u2019re building a great place to work for our employees\u201d - How a global security solution provider is building a fantastic culture remotely.\" \/>\n<meta property=\"og:description\" content=\"Company profile:   Astra is the first cyber security employee of every business. It's a state-of-the-art tech that helps companies uncover\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.springworks.in\/blog\/case-study-astra\/\" \/>\n<meta property=\"og:site_name\" content=\"Springworks Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-03-03T07:43:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-22T06:26:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/03\/Case-study-banner-image-3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Prasanna Venkatesh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:site\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Prasanna Venkatesh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-astra\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.springworks.in\\\/case-study-astra\\\/\"},\"author\":{\"name\":\"Prasanna Venkatesh\",\"@id\":\"https:\\\/\\\/www.blog.springworks.in\\\/#\\\/schema\\\/person\\\/b08c2e6c568b9fea23142c7ed7589719\"},\"headline\":\"\u201cThanks to EngageWith, we\u2019re building a great place to work for our employees\u201d – How a global security solution provider is building a fantastic culture remotely.\",\"datePublished\":\"2022-03-03T07:43:35+00:00\",\"dateModified\":\"2022-12-22T06:26:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.springworks.in\\\/case-study-astra\\\/\"},\"wordCount\":929,\"publisher\":{\"@id\":\"https:\\\/\\\/www.blog.springworks.in\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-astra\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.springworks.in\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Case-study-banner-image-3.png\",\"articleSection\":[\"Case Study\",\"EngageWith\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.springworks.in\\\/case-study-astra\\\/\",\"url\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-astra\\\/\",\"name\":\"[Case Study] EngageWith at Astra - 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