{"id":508616,"date":"2022-01-19T14:05:50","date_gmt":"2022-01-19T08:35:50","guid":{"rendered":"https:\/\/www.springworks.in\/blog\/?p=508616"},"modified":"2022-12-22T12:00:18","modified_gmt":"2022-12-22T06:30:18","slug":"case-study-neenopal","status":"publish","type":"post","link":"https:\/\/blog.springworks.in\/case-study-neenopal\/","title":{"rendered":"How NeenOpal is building a people-oriented culture leveraging EngageWith"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"508616\" class=\"elementor elementor-508616\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11dc7266 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"11dc7266\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2a920738\" data-id=\"2a920738\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-736e4d73 elementor-widget elementor-widget-text-editor\" data-id=\"736e4d73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<figure>\n<table>\n<tbody>\n<tr>\n<td data-align=\"center\"><strong>Company Size<\/strong><\/td>\n<td data-align=\"center\"><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Industry<\/strong><\/td>\n<\/tr>\n<tr>\n<td data-align=\"center\">50+<\/td>\n<td data-align=\"center\"><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Management Consulting<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p style=\"font-size: 18px;\">\u00a0<\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.neenopal.com\/\">NeenOpal<\/a> is a next-gen consulting firm with a specialized focus on Data Science &amp; Business Intelligence. Based out of Bengaluru, India with offices in New York, NeenOpal carries a unique advantage to be a growth partner for clients across the globe and customize its solutions to uniquely fit client requirements. NeenOpal is a go-to strategy for businesses ranging from budding startups to vertically integrated large organizations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NeenOpal provides services across the whole value chain of an organization &#8211; Digital Strategy, Sales &amp; Marketing, Supply Chain &amp; Logistics as well as Finance.\u00a0<\/span><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ed40e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ed40e1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae6877c\" data-id=\"ae6877c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfc98c1 elementor-widget elementor-widget-text-editor\" data-id=\"bfc98c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#Challenges\" >Challenges<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#Solution\" >Solution<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#EngageWith_at_NeenOpal_-_The_Success_Story_%F0%9F%92%AA\" >EngageWith at NeenOpal - The Success Story \ud83d\udcaa<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#As_the_person_responsible_for_cultivating_culture_and_people_engagement_at_NeenOpal_what_were_the_challenges_that_you_faced\" >As the person responsible for cultivating culture and people engagement at NeenOpal, what were the challenges that you faced?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#How_has_EngageWith_helped_with_instant_recognitions\" >How has EngageWith helped with instant recognitions?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#What_is_your_take_on_eNPS_and_anonymous_pulse_surveys\" >What is your take on eNPS and anonymous pulse surveys?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#You_recently_ran_a_pulse_survey_what_are_your_biggest_takeaways_from_it\" >You recently ran a pulse survey, what are your biggest takeaways from it?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#Whats_next_What_were_the_post-survey_action_points\" >What\u2019s next? What were the post-survey action points?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#Finally_what_would_you_share_about_our_customer_support_and_user_experience\" >Finally, what would you share about our customer support and user experience?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/#Start_building_a_employee-centric_culture_with_EngageWith\" >Start building a employee-centric culture with EngageWith<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Challenges\"><\/span><strong>Challenges<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">-Building an autonomous process of employee engagement &amp; recognition<\/span><\/p><p><span style=\"font-weight: 400;\">-An out-of-date recognition process that did not get the desired traction<\/span><\/p><p><span style=\"font-weight: 400;\">-Getting real-time insights into employee opinions and issues<\/span><\/p><h3><span class=\"ez-toc-section\" id=\"Solution\"><\/span><strong>Solution<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1bc01e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e1bc01e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0a1882a\" data-id=\"0a1882a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c044125 elementor-widget elementor-widget-image\" data-id=\"c044125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"528\" src=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Impact-Summary.png\" class=\"attachment-medium_large size-medium_large wp-image-508629\" alt=\"NeenOpal-impact-summary\" srcset=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Impact-Summary.png 1170w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Impact-Summary-300x206.png 300w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Impact-Summary-1024x705.png 1024w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d14e726 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d14e726\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f32a67\" data-id=\"0f32a67\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd260e2 elementor-widget elementor-widget-spacer\" data-id=\"cd260e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28203a59 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28203a59\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a258c82\" data-id=\"7a258c82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ff98f96 elementor-widget elementor-widget-heading\" data-id=\"1ff98f96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"EngageWith_at_NeenOpal_-_The_Success_Story_%F0%9F%92%AA\"><\/span>EngageWith at NeenOpal - The Success Story \ud83d\udcaa<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41a03495 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41a03495\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30938e10\" data-id=\"30938e10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6974f8af elementor-widget elementor-widget-text-editor\" data-id=\"6974f8af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We got on a call with Pavel Gupta \u2013 Co-founder, NeenOpal to discuss how EngageWith has helped build better processes, drive employee engagement, and create a people-centric organization. Read on. <\/span><b>\u00a0<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e6df964 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e6df964\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17d4233a\" data-id=\"17d4233a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd8976e elementor-widget elementor-widget-text-editor\" data-id=\"bd8976e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"As_the_person_responsible_for_cultivating_culture_and_people_engagement_at_NeenOpal_what_were_the_challenges_that_you_faced\"><\/span><b>As the person responsible for cultivating culture and people engagement at NeenOpal, what were the challenges that you faced?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We have been in the business for 5 years now and although we are a people-centric organization from the onset, the last 2 years have sort of given the whole cultural aspect a new dimension. Remote work has increased productivity, it is immensely helpful, but, it has also disconnected us from our colleagues, and the work environment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Taking that into account, we wanted to take a deep dive into our processes and come up with a more fluid culture that empowered our employees and benefitted the organization at the same time. We realized that the employee feedback, recognition, and engagement process should be autonomous. It should not be the job of a single person as when the person is on leave the entire process shuts down. Building a robust process, an employee-friendly recognition system, and getting genuine feedback from employees was I would say the major challenges.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-746f33b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"746f33b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b1b974\" data-id=\"2b1b974\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0ee9d3 elementor-widget elementor-widget-text-editor\" data-id=\"c0ee9d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"How_has_EngageWith_helped_with_instant_recognitions\"><\/span><b>How has EngageWith helped with instant recognitions?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Before <a href=\"https:\/\/www.springworks.in\/engagewith\/\">EngageWith<\/a>, we did have a peer bonus policy for recognition but it happened via emails. If you had to recognize someone then write an email, then someone from HR had to collate all the information, get it aligned with the rewards and stuff. It was painful and tedious. With EngageWith, this is done instantly. A peer recognizes the effort, everyone in the organization knows, they appreciate or add on to the recognition, and the employee feels special right away. And it is attached to the rewards program, <\/span><a href=\"https:\/\/www.springworks.in\/blog\/employee-recognition-guide\/\"><span style=\"font-weight: 400;\">accumulate points and redeem it however you wish<\/span><\/a><span style=\"font-weight: 400;\">. That is fantastic!\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a793ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a793ec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24b622b4\" data-id=\"24b622b4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f6f503 elementor-widget elementor-widget-image\" data-id=\"7f6f503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"528\" src=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Quote-768x528.png\" class=\"attachment-medium_large size-medium_large wp-image-508623\" alt=\"NeenOpal Quote\" srcset=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Quote-768x528.png 768w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Quote-300x206.png 300w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Quote-1024x705.png 1024w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Quote-60x41.png 60w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Quote.png 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ba5fa0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ba5fa0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-608cc97\" data-id=\"608cc97\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68eb40a elementor-widget elementor-widget-spacer\" data-id=\"68eb40a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b20c47 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b20c47\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b68b6d8\" data-id=\"b68b6d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f97e124 elementor-widget elementor-widget-text-editor\" data-id=\"f97e124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"What_is_your_take_on_eNPS_and_anonymous_pulse_surveys\"><\/span><b>What is your take on eNPS and anonymous pulse surveys?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We have just started this and I am excited to see how this goes further. But, yes, earlier the process was one-to-one calls, a rotational policy that would give everyone a chance to speak about their opinions and feedback about the company, about the work, etc. This again was people-dependent. If the HR was on leave or the call did not take place, then it lagged behind. Also, the same issue of requiring a person to collate all the information. This was a task. Now we are 50 people and looking to expand so sticking to this process was not ideal moving forward. We needed a good platform for our employees to voice their opinions, feedback, suggestions, and EngageWith gave us just that.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cbe314 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cbe314\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1648c42\" data-id=\"1648c42\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4afd446 elementor-widget elementor-widget-image\" data-id=\"4afd446\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"528\" src=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Pulse-Survey-768x528.png\" class=\"attachment-medium_large size-medium_large wp-image-508622\" alt=\"NeenOpal Pulse Survey\" srcset=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Pulse-Survey-768x528.png 768w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Pulse-Survey-300x206.png 300w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Pulse-Survey-1024x705.png 1024w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Pulse-Survey-60x41.png 60w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Pulse-Survey-480x330.png 480w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Pulse-Survey.png 1170w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-287a884 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"287a884\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca183b1\" data-id=\"ca183b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a709468 elementor-widget elementor-widget-spacer\" data-id=\"a709468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e57d16f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e57d16f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c96d6\" data-id=\"1c96d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74651781 elementor-widget elementor-widget-text-editor\" data-id=\"74651781\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"You_recently_ran_a_pulse_survey_what_are_your_biggest_takeaways_from_it\"><\/span><b>You recently ran a pulse survey, what are your biggest takeaways from it?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.springworks.in\/engagewith\/pulse-survey\/\">Pulse surveys<\/a> are a good way to find out what employees actually think. Setting up the questions on Slack and scheduling it was super easy. We believe that since it is the first time, the response was a bit subdued. Maybe the employees will take time getting convinced it is anonymous. But the results of the Pulse survey helped us identify areas of improvement. Many of our people reported being overwhelmed or feeling burnt out due to work. We are now trying to ease this with better and quality hiring. The HR or director directly asking employees these questions will not lead the employees to open up. Using Pulse Surveys, we can frequently check in with our employees and resolve any issues or challenges. Next, we would be setting up the manager feedback survey to improve leadership within the company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most importantly, it quickly provides insights into the possible action points and solutions for our managers to work on almost instantly.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f564af7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f564af7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51a87917\" data-id=\"51a87917\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76bb13c7 elementor-widget elementor-widget-text-editor\" data-id=\"76bb13c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"Whats_next_What_were_the_post-survey_action_points\"><\/span><b>What\u2019s next? What were the post-survey action points?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The feedback was a mixed bag. There are folks who are early into their career and are loving the company work culture and their job, while there are some others who have good suggestions on what can be changed. One thing that came out strongly was the work-related stress and we are focusing on steps to resolve this. We are hiring aggressively to reduce employee stress. Some employees were not too keen to suggest NeenOpal to their friends or network for job opportunities. We found this through the Pulse survey and are brainstorming internally on ways to improve this.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b82ecab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b82ecab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d636ec6\" data-id=\"d636ec6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6df015bd elementor-widget elementor-widget-text-editor\" data-id=\"6df015bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"Finally_what_would_you_share_about_our_customer_support_and_user_experience\"><\/span><b>Finally, what would you share about our customer support and user experience?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">So far so good. It is easy to use and not much hassle. I would rate the customer service a <\/span><b>9\/10<\/b><span style=\"font-weight: 400;\">. You guys have been very proactive in setting up the entire thing, helping me out when required, and ensuring that NeenOpal leverages the maximum out of EngageWith. I would definitely recommend EngageWith to build a people-centric culture and create a transparent feedback process.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5a2028 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5a2028\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a6c356\" data-id=\"3a6c356\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c92faa2 elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"c92faa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\"><span class=\"ez-toc-section\" id=\"Start_building_a_employee-centric_culture_with_EngageWith\"><\/span>\n\t\t\t\t\t\tStart building a employee-centric culture with EngageWith\t\t\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-\" href=\"https:\/\/www.springworks.in\/engagewith\/\">\n\t\t\t\t\t\tExplore EngageWith\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Company Size \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Industry 50+ \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Management Consulting \u00a0 NeenOpal is a next-gen consulting firm with a specialized focus on Data Science &amp; Business Intelligence. Based out of Bengaluru, India with offices in New York, NeenOpal carries a unique advantage to be a growth partner for clients<\/p>\n","protected":false},"author":1022,"featured_media":508628,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102656,102668],"tags":[],"class_list":["post-508616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-ew-customers","disable-dropcap","disable-2-columns"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How NeenOpal is building a people-oriented culture leveraging EngageWith - Springworks Blog<\/title>\n<meta name=\"description\" content=\"Build an rewards and recognition culture with a EngageWith&#039;s seamless employee engagement platform that works right inside Slack and Teams\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.springworks.in\/case-study-neenopal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How NeenOpal is building a people-oriented culture leveraging EngageWith\" \/>\n<meta property=\"og:description\" content=\"Company Size \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Industry 50+ \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Management Consulting \u00a0 NeenOpal is a next-gen consulting firm with a specialized focus on Data Science\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.springworks.in\/case-study-neenopal\/\" \/>\n<meta property=\"og:site_name\" content=\"Springworks Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-19T08:35:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-22T06:30:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Case-Study-Cover.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Neha Kulkarni\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:site\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Neha Kulkarni\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.springworks.in\/case-study-neenopal\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.springworks.in\/case-study-neenopal\/\"},\"author\":{\"name\":\"Neha Kulkarni\",\"@id\":\"https:\/\/blog.springworks.in\/#\/schema\/person\/3530074cbf632e99b21d8e9f3c3e8c7e\"},\"headline\":\"How NeenOpal is building a people-oriented culture leveraging EngageWith\",\"datePublished\":\"2022-01-19T08:35:50+00:00\",\"dateModified\":\"2022-12-22T06:30:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.springworks.in\/case-study-neenopal\/\"},\"wordCount\":943,\"publisher\":{\"@id\":\"https:\/\/blog.springworks.in\/#organization\"},\"image\":{\"@id\":\"https:\/\/blog.springworks.in\/case-study-neenopal\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2022\/01\/NeenOpal-Case-Study-Cover.png\",\"articleSection\":[\"Case Study\",\"EngageWith\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.springworks.in\/case-study-neenopal\/\",\"url\":\"https:\/\/blog.springworks.in\/case-study-neenopal\/\",\"name\":\"How NeenOpal is building a people-oriented culture leveraging EngageWith - 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