{"id":507045,"date":"2021-11-30T15:46:40","date_gmt":"2021-11-30T10:16:40","guid":{"rendered":"https:\/\/www.springworks.in\/blog\/?p=507045"},"modified":"2026-05-06T10:50:30","modified_gmt":"2026-05-06T05:20:30","slug":"case-study-outplay","status":"publish","type":"post","link":"https:\/\/blog.springworks.in\/case-study-outplay\/","title":{"rendered":"How Outplay is building a people-centric culture using EngageWith"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"507045\" class=\"elementor elementor-507045\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5671ec8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5671ec8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca1c290\" data-id=\"ca1c290\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c81da2 elementor-widget elementor-widget-text-editor\" data-id=\"8c81da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#About\" >About:\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Industry\" >Industry:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Company_size\" >Company size:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#HQ\" >HQ:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Challenges\" >Challenges:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Solution\" >Solution:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#EngageWith_at_Outplay_%E2%80%93_the_success_story_%F0%9F%A4%9D%F0%9F%8F%BF\" >EngageWith at Outplay &#8211; the success story \ud83e\udd1d\ud83c\udfff<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Q_Tell_us_how_EngageWith_helped_Outplay_with_Spot_Recognitions\" >Q: Tell us how EngageWith helped Outplay with Spot Recognitions?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Q_What_about_Pulse_Surveys_Hows_it_helping_managers_by_knowing_their_people_better\" >Q: What about Pulse Surveys? How\u2019s it helping managers by knowing their people better?\u00a0\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Do_you_check_your_bank_account_once_a_year_Of_course_not_that_would_be_crazy_right\" >Do you check your bank account once a year? Of course not; that would be crazy, right.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Q_And_being_Talent_and_Culture_Lead_what_was_the_biggest_problem_did_EngageWith_solve\" >Q: And being Talent and Culture Lead, what was the biggest problem did EngageWith solve?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Q_Finally_what_about_customer_support\" >Q: Finally, what about customer support?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Our_take_%F0%9F%A5%B0\" >Our take \ud83e\udd70<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/case-study-outplay\/#Want_to_know_how_EngageWith_will_help_to_create_a_recognition-rich_culture_at_work\" >Want to know how EngageWith will help to create a recognition-rich culture at work?<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"About\"><\/span><b>About:\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"font-weight: 400;\">Outplay is building the future of sales engagement &#8211; a solution that helps sales teams personalize at scale while consistently staying on message and task, through true multi-channel outreach, including email, phone, SMS, chat, and social media.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Backed by Sequoia with investments close to $10 million, Outplay is the only tool your sales team will ever need to crush your goals. Recently &#8211; they went all-remote with their teams spread across the globe.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e39368 elementor-widget elementor-widget-text-editor\" data-id=\"0e39368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"Industry\"><\/span><span style=\"font-weight: bold;\">Industry:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p>Saas and Information Technology<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4377a0 elementor-widget elementor-widget-text-editor\" data-id=\"c4377a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"Company_size\"><\/span><span style=\"font-weight: bold; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Company size:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p>60+<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8195146 elementor-widget elementor-widget-text-editor\" data-id=\"8195146\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"HQ\"><\/span><span style=\"font-weight: bold; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">HQ:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p>Delaware, USA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69fbcc3 elementor-widget elementor-widget-text-editor\" data-id=\"69fbcc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3><span class=\"ez-toc-section\" id=\"Challenges\"><\/span><span style=\"font-weight: bold; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Challenges:<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p>\u00a0&#8211; Build a culture of recognition\u00a0<br \/>\u00a0&#8211; Get real-time insights into employee opinions\u00a0<br \/>\u00a0&#8211; Cross-team collaboration and employee engagement<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d2a007 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d2a007\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0fa7fb\" data-id=\"b0fa7fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-455d65f elementor-widget elementor-widget-video\" data-id=\"455d65f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=BrzY_DdZVtM&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-049c2e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"049c2e1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-230d42a\" data-id=\"230d42a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-038d2c4 elementor-widget elementor-widget-spacer\" data-id=\"038d2c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a28b810 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a28b810\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1bd8a94\" data-id=\"1bd8a94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d258d6 elementor-widget elementor-widget-heading\" data-id=\"0d258d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Solution\"><\/span>Solution: <span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e10c67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e10c67\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1cae1b0\" data-id=\"1cae1b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06076b1 elementor-widget elementor-widget-image\" data-id=\"06076b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/OP-img-blog.png\" class=\"attachment-large size-large wp-image-507116\" alt=\"\" srcset=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/OP-img-blog.png 1024w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/OP-img-blog-300x225.png 300w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/OP-img-blog-768x576.png 768w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/OP-img-blog-60x45.png 60w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/OP-img-blog-480x360.png 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-271d04c elementor-widget elementor-widget-image\" data-id=\"271d04c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-768x768.png\" class=\"attachment-medium_large size-medium_large wp-image-507055\" alt=\"\" srcset=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-768x768.png 768w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-300x300.png 300w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-1024x1024.png 1024w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-150x150.png 150w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-60x60.png 60w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-480x480.png 480w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial-50x50.png 50w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Outplay-testimonial.png 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-debb346 elementor-widget elementor-widget-text-editor\" data-id=\"debb346\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\" style=\"line-height: 1.38; text-align: center; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; text-align: center; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; background-color: transparent; font-weight: bold; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">\u00a0<\/span><\/p><h3 dir=\"ltr\" style=\"line-height: 1.38; text-align: center; margin-top: 0pt; margin-bottom: 0pt;\"><span class=\"ez-toc-section\" id=\"EngageWith_at_Outplay_%E2%80%93_the_success_story_%F0%9F%A4%9D%F0%9F%8F%BF\"><\/span><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; background-color: transparent; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">EngageWith at Outplay &#8211; the success story \ud83e\udd1d\ud83c\udfff<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">\u00a0<\/span><\/p><p><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">We got on a call with Bhavya Arora &#8211; Talent and Culture Partner at Outplay, to help us get deeper insights into building a people-centric culture using <a href=\"https:\/\/www.springworks.in\/engagewith\/\"><strong>EngageWith<\/strong><\/a>. And here&#8217;s the gist of our Q&amp;A: <\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u00a0<\/span><\/p><h3 dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span class=\"ez-toc-section\" id=\"Q_Tell_us_how_EngageWith_helped_Outplay_with_Spot_Recognitions\"><\/span><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Q: Tell us how EngageWith helped Outplay with <\/span><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; font-weight: bold; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Spot Recognitions<\/span><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; font-weight: bold; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">?\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">Before EngageWith &#8211; recognition and acknowledgments mostly happened via emails or weekly\/quarterly town halls.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">The challenge was &#8211; there was a sense of delay, and often people overlooked the real value of their peer&#8217;s work towards the company&#8217;s betterment. As a result, real contributions lost their value due to DELAYED recognition. <\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\"><br \/><\/span><span style=\"font-size: 12pt; font-family: Arial; color: #0e101a; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">But now, even a small contribution doesn&#8217;t go unnoticed. Instead, they are noted and recognized duly, without having to wait for long. As most of our people are millennials who spend considerable time on social media, they crave instant recognition. <\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); font-size: 12pt; font-family: Arial; color: #0e101a; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eb65cda elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb65cda\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44ef673\" data-id=\"44ef673\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d1d008 elementor-testimonial--skin-bubble elementor-testimonial--layout-image_inline elementor-testimonial--align-center elementor-arrows-yes elementor-pagination-type-bullets elementor-widget elementor-widget-testimonial-carousel\" data-id=\"8d1d008\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tAs the majority of the people are millennials who spend considerable time on social media - instant recognition is something they crave. Plus, it motivates them to give their best and focus more on finding innovative solutions in the expectation that they will be rewarded - ASAP. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0bd10ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0bd10ac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ebc4e5f\" data-id=\"ebc4e5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81cc4f6 elementor-widget elementor-widget-text-editor\" data-id=\"81cc4f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); font-size: 12pt; font-family: Arial; color: #0e101a; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Wherever they are or whatever project they work on &#8211; we simply send kudos to acknowledge their valuable contributions <\/span><span style=\"font-weight: var( --e-global-typography-text-font-weight ); font-size: 12pt; font-family: Arial; color: #000000; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">on the spot, without any hassle.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">This motivates the employees to give their best and focus more on finding innovative solutions with the expectation that they will be rewarded on the spot. <\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">Plus, the points they collect over a period is redeemed on their preferred platforms &#8211; <\/span><a style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\" href=\"https:\/\/www.springworks.in\/blog\/employee-recognition-guide\/\" target=\"_blank\" rel=\"noopener\">making the recognitions even more personalized and impactful.\u00a0<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-032e973 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"032e973\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-755fcc9\" data-id=\"755fcc9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ced5edd elementor-widget elementor-widget-text-editor\" data-id=\"ced5edd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span class=\"ez-toc-section\" id=\"Q_What_about_Pulse_Surveys_Hows_it_helping_managers_by_knowing_their_people_better\"><\/span><strong><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">Q: What about Pulse Surveys? How\u2019s it helping managers by knowing their people better?\u00a0<\/span><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">\u00a0<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e3f063e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3f063e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c7f9ef\" data-id=\"7c7f9ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4a6caa elementor-testimonial--skin-bubble elementor-testimonial--layout-image_inline elementor-testimonial--align-center elementor-arrows-yes elementor-pagination-type-bullets elementor-widget elementor-widget-testimonial-carousel\" data-id=\"e4a6caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tWhat if you check in to your bank account once a year? Doesn't make sense, right? Similar is the case with your employees. But with Pulse Surveys, managers inside Outplay can regularly check in with their team. More importantly, it quickly provides insights into the possible action points and solutions in no time. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f885105 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f885105\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb5c113\" data-id=\"bb5c113\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4325bb2 elementor-widget elementor-widget-text-editor\" data-id=\"4325bb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span class=\"ez-toc-section\" id=\"Do_you_check_your_bank_account_once_a_year_Of_course_not_that_would_be_crazy_right\"><\/span><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">Do you check your bank account once a year? Of course not; that would be crazy, right.<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p>So then why do we only check on your employees once a year?<\/p><p>\u00a0<\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; font-weight: var( --e-global-typography-text-font-weight ); white-space: pre-wrap;\">At Outplay, we understand checking in on our employees rarely is simply not enough. Unfortunately, too much time goes by without enough opportunities to address critical issues or concerns your employees may have.<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">Using <\/span><a href=\"https:\/\/www.springworks.in\/blog\/remote-employee-pulse-surveys\/\" target=\"_blank\" rel=\"noopener\">Pulse Surveys<\/a><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">, we can regularly check in with our employees and address any issues or concerns before it\u2019s too late. <\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">One big advantage is, the UI is so simple and needs no prior experience. And the answers are very easy to analyze and understand what our people think.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">Most importantly, it quickly provides insights into the possible action points and solutions for our managers to work on almost instantly.\u00a0<\/span><\/p><div><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/div><h3 dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span class=\"ez-toc-section\" id=\"Q_And_being_Talent_and_Culture_Lead_what_was_the_biggest_problem_did_EngageWith_solve\"><\/span><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; font-weight: bold; white-space: pre-wrap;\">Q: And being Talent and Culture Lead, what was the biggest problem did EngageWith solve?\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">Hmm\u2026 personally I\u2019d say, it solved the \u201cCulture Problem.\u201d\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #000000; font-family: Arial; font-size: 12pt; font-weight: var( --e-global-typography-text-font-weight ); white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #000000; font-family: Arial; font-size: 12pt; font-weight: var( --e-global-typography-text-font-weight ); white-space: pre-wrap;\">Simply because &#8211; EngageWith has been the smack of all-things people.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">As an HR, I love building a culture where everyone thrives and succeeds. And finding the right app for this is NEVER easy. <\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 12pt; color: #0e101a; font-family: Arial; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-size: 12pt; color: #0e101a; font-family: Arial; white-space: pre-wrap;\">Fortunately, EngageWith is something all we wanted. I can see the difference in the way my people get together for peer recognition and building an all-embracing connection in the process.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">TOO GOOD.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; font-weight: bold; white-space: pre-wrap;\">\u00a0<\/span><span style=\"color: var( --e-global-color-primary ); font-family: var( --e-global-typography-primary-font-family ), Sans-serif; font-weight: var( --e-global-typography-primary-font-weight );\">\u00a0<\/span><\/p><h3 dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span class=\"ez-toc-section\" id=\"Q_Finally_what_about_customer_support\"><\/span><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; font-weight: bold; white-space: pre-wrap;\">Q: Finally, what about customer support?\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); font-size: 12pt; font-family: Arial; color: #0e101a; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"font-weight: var( --e-global-typography-text-font-weight ); font-size: 12pt; font-family: Arial; color: #0e101a; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Simply put &#8211; <\/span><span style=\"font-weight: var( --e-global-typography-text-font-weight ); font-size: 12pt; font-family: Arial; color: #0e101a; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;\">Outstanding.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap; font-weight: var( --e-global-typography-text-font-weight );\">Their team found an innovative way to eliminate the traditional to-and-fro email support model and boring chatbot experience. <\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">We have a dedicated channel via Slack Connect &#8211; and trust me, any query &#8211; however big or small &#8211; is resolved in less than 10 minutes. <\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">\u00a0<\/span><\/p><p dir=\"ltr\" style=\"color: #7a7a7a; font-size: medium; font-weight: 400; white-space: normal; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\"><span style=\"color: #0e101a; font-family: Arial; font-size: 12pt; white-space: pre-wrap;\">Plus, their team also helps us hell a lot of ideas around culture building, employee engagement, manager surveys, and more. Can\u2019t ask for more, you know.\u00a0<\/span><\/p><p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e65141 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3e65141\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ee6b4e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee6b4e4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf1aced\" data-id=\"bf1aced\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdfbc85 elementor-widget elementor-widget-text-editor\" data-id=\"fdfbc85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div style=\"width: 660px; color: #000000; font-family: 'Helvetica Neue', sans-serif; font-size: 16px; background-color: #ffffff;\" data-id=\"09b9c77\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div><h3 style=\"font-family: Montserrat, sans-serif; font-weight: 600; clear: both; font-size: 1.625em; color: #54595f;\"><span class=\"ez-toc-section\" id=\"Our_take_%F0%9F%A5%B0\"><\/span>Our take \ud83e\udd70<span class=\"ez-toc-section-end\"><\/span><\/h3><\/div><\/div><div style=\"font-family: Montserrat, sans-serif; font-weight: 400; width: 660px; font-size: 16px; background-color: #ffffff;\" data-id=\"6fd4ecf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><p style=\"margin: 0px 0px 2em;\">While Outplay was trying to tackle the continuously evolving employee landscape &#8211; EngageWith came in at the right time to help them in their vision towards building their dream culture. \ud83d\ude07<\/p><p style=\"margin: 0px 0px 2em;\"><span style=\"color: var( --e-global-color-text );\">But the key takeaway is &#8211; you too can build one that you always longed for.<\/span><\/p><p style=\"margin: 0px 0px 2em;\"><span style=\"color: var( --e-global-color-text );\">Just drop a comment below or simply schedule a demo &gt;&gt;<\/span><a href=\"https:\/\/calendly.com\/junius-dsilva\/engagewith\" target=\"_blank\" rel=\"noopener\">here<\/a><span style=\"color: var( --e-global-color-text );\">&lt;&lt;.\u00a0<\/span><\/p><p style=\"margin: 0px 0px 2em;\"><span style=\"color: var( --e-global-color-text );\">Our team will get in touch with you soon.\u00a0<\/span><\/p><p style=\"margin: 0px 0px 2em;\"><span style=\"color: var( --e-global-color-text );\">And hey, thank you for reading!\u00a0<\/span><\/p><p style=\"margin: 0px 0px 2em;\"><span style=\"color: var( --e-global-color-text );\">Team EngageWith<\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9e0f50 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9e0f50\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77790e9\" data-id=\"77790e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be41fb7 elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"be41fb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\"><span class=\"ez-toc-section\" id=\"Want_to_know_how_EngageWith_will_help_to_create_a_recognition-rich_culture_at_work\"><\/span>\n\t\t\t\t\t\tWant to know how EngageWith will help to create a recognition-rich culture at work?\t\t\t\t\t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-md\" href=\"https:\/\/calendly.com\/engagewith-demo\/demo?utm_source=web&#038;utm_medium=cs&#038;utm_campaign=outplay\">\n\t\t\t\t\t\tGet a Demo\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About:\u00a0 Outplay is building the future of sales engagement &#8211; a solution that helps sales teams personalize at scale while consistently staying on message and task, through true multi-channel outreach, including email, phone, SMS, chat, and social media. Backed by Sequoia with investments close to $10 million, Outplay is the only tool your sales team<\/p>\n","protected":false},"author":1011,"featured_media":507077,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102656,102668],"tags":[],"class_list":["post-507045","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-ew-customers","disable-dropcap","disable-2-columns"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How Outplay is building a people-centric culture using EngageWith - Springworks Blog<\/title>\n<meta name=\"description\" content=\"Explore Outplay&#039;s success story with EngageWith in fostering a recognition culture. See how Pulse Surveys united managers for team cohesion.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.springworks.in\/blog\/case-study-outplay\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Outplay is building a people-centric culture using EngageWith\" \/>\n<meta property=\"og:description\" content=\"About:\u00a0 Outplay is building the future of sales engagement - a solution that helps sales teams personalize at scale while consistently staying on message\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.springworks.in\/blog\/case-study-outplay\/\" \/>\n<meta property=\"og:site_name\" content=\"Springworks Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-30T10:16:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-06T05:20:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2021\/11\/Banner-image-outplay-CS.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Prasanna Venkatesh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:site\" content=\"@springroleinc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Prasanna Venkatesh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-outplay\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.springworks.in\\\/case-study-outplay\\\/\"},\"author\":{\"name\":\"Prasanna Venkatesh\",\"@id\":\"https:\\\/\\\/www.blog.springworks.in\\\/#\\\/schema\\\/person\\\/b08c2e6c568b9fea23142c7ed7589719\"},\"headline\":\"How Outplay is building a people-centric culture using EngageWith\",\"datePublished\":\"2021-11-30T10:16:40+00:00\",\"dateModified\":\"2026-05-06T05:20:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.springworks.in\\\/case-study-outplay\\\/\"},\"wordCount\":864,\"publisher\":{\"@id\":\"https:\\\/\\\/www.blog.springworks.in\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-outplay\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.springworks.in\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Banner-image-outplay-CS.png\",\"articleSection\":[\"Case Study\",\"EngageWith\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.springworks.in\\\/case-study-outplay\\\/\",\"url\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-outplay\\\/\",\"name\":\"How Outplay is building a people-centric culture using EngageWith - Springworks Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.blog.springworks.in\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-outplay\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.springworks.in\\\/blog\\\/case-study-outplay\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.springworks.in\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Banner-image-outplay-CS.png\",\"datePublished\":\"2021-11-30T10:16:40+00:00\",\"dateModified\":\"2026-05-06T05:20:30+00:00\",\"description\":\"Explore Outplay's success story with EngageWith in fostering a recognition culture. 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