{"id":506549,"date":"2021-10-18T14:00:00","date_gmt":"2021-10-18T08:30:00","guid":{"rendered":"https:\/\/www.springworks.in\/blog\/?p=506549"},"modified":"2025-07-30T17:15:17","modified_gmt":"2025-07-30T11:45:17","slug":"hr-lessons-learned-from-covid-19","status":"publish","type":"post","link":"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/","title":{"rendered":"7 Key Lessons from COVID That HR Should Take Into the Future"},"content":{"rendered":"\n<p>The pandemic has been in effect for the last two years, and the world saw a tectonic shift in its work culture. However, it was not glacial at all, and the HR lessons learned from COVID-19 were not at all insufficient.&nbsp;<\/p>\n\n\n\n<p>These lessons have helped businesses worldwide to prepare for a tomorrow. The future could spell endless possibilities like remote working culture, permanent work-from-home initiatives, and telecommuting to a workplace. These concepts were never previously thought of but have become a part of our reality where nothing seems distant.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#What_should_HR_do_after_Covid-19\" >What should HR do after Covid-19?&nbsp;<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#1_Working_from_a_remote_location_is_possible\" >1. Working from a remote location is possible<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#2_Morale_boosting_activities_are_essential\" >2. Morale boosting activities are essential<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#3_Communication_is_the_key\" >3. Communication is the key<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#4_Always_prepare_for_the_worst\" >4. Always prepare for the worst<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#5_One_should_have_multiple_plans\" >5. One should have multiple plans<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#6_Invest_in_the_right_technology\" >6. Invest in the right technology<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#7_Hire_creative_resources\" >7. Hire creative resources<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/hr-lessons-learned-from-covid-19\/#The_Bottom_Line\" >The Bottom Line<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-what-should-hr-do-after-covid-19\"><span class=\"ez-toc-section\" id=\"What_should_HR_do_after_Covid-19\"><\/span><strong>What should HR do after Covid-19?&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are seven pivotal lessons HR managers learned during this crisis. These lessons will guide them in managing the post-pandemic workplace<a href=\"https:\/\/www.springworks.in\/blog\/reimagining-the-post-pandemic-workforce-with-eric-torigian\/\">.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Working_from_a_remote_location_is_possible\"><\/span><strong>1.<\/strong> <strong>Working from a remote location is possible<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>HR management post-COVID outbreak has been all about tackling expectations and looking for creative solutions that involve handling employees.&nbsp;<\/p>\n\n\n\n<p>Many top organizations had to work from remote locations, and <a href=\"https:\/\/www.springworks.in\/blog\/remote-work-guide\/\">working from home became the best way<\/a> to tackle the pandemic. The HR managers have learned a valuable lesson that work can still happen away from the office if properly strategized and executed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Morale_boosting_activities_are_essential\"><\/span><strong>2.<\/strong> <strong>Morale boosting activities are essential<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>How has COVID-19 affected human resources?&nbsp;<\/p>\n\n\n\n<p>There has undoubtedly been a drastic effect on the employees\u2019 morale since most had to adapt to the work-from-home regime. It meant longer hours of work followed by little activities to bust the stress.&nbsp;<\/p>\n\n\n\n<p>This aspect meant that the HR teams had to step up and deliver activities with which <a href=\"https:\/\/www.springworks.in\/blog\/team-building-guide\/\">team building became better and morale remained up<\/a>. This approach indeed reminded the HR managers to focus more on these activities than staffing and recruiting to lower the employee turnover.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Communication_is_the_key\"><\/span><strong>3<\/strong>. <strong>Communication is the key<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>COVID and HR management have been all about finding <a href=\"https:\/\/www.springworks.in\/blog\/remote-communication-tips\/\">better and direct ways of effective communication<\/a>. In the absence of communication, work was getting lost midway since employees could not meet each other physically to discuss work.&nbsp;<\/p>\n\n\n\n<p>Hence, HR drew flowcharts and communication patterns to ensure that none of the employees felt left out. It indicated that all would have hands-on experience when it comes to delivering during work. This strategy meant the frequency and number of meetings increased and separate scheduling of intra and inter-team calls.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Always_prepare_for_the_worst\"><\/span><strong>4<\/strong>. <strong>Always prepare for the worst<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>One of the most crucial HR lessons learned from COVID-19 was the ability to adapt and prepare for the worst.&nbsp;<\/p>\n\n\n\n<p>As the pandemic and government lockdowns hit, companies didn\u2019t have ample time to prepare. Consequently, HR managers had too much on their plate to divert work and get results. Hence, a plan for the worst cases does not seem far-fetched.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_One_should_have_multiple_plans\"><\/span><strong>5<\/strong>. <strong>One should have multiple plans<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The role Of HR post-COVID has been to focus on plans to <a href=\"https:\/\/www.springworks.in\/blog\/ways-to-motivate-employees\/\">boost employee morale<\/a>. Furthermore, HR has to make them feel connected without the physical touch.&nbsp;<\/p>\n\n\n\n<p>Therefore, many esteemed HR managers have resorted to keeping multiple plans and visions for star employees and teams whom they wish to retain. While major organizations went with pay cuts to finance the operations, some companies did not enforce pay cuts as they wanted the lifeline of the organizations to have a normal lifestyle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Invest_in_the_right_technology\"><\/span><strong>6<\/strong>. <strong>Invest in the right technology<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>What is the most important lesson every business can learn from the COVID-19 pandemic?&nbsp;<\/p>\n\n\n\n<p>It will surely be to invest in the right technology to build an ecosystem for the future. For example, when governments imposed the first lockdowns, companies saw the need to own licenses for video conferencing applications for uninterrupted communication.&nbsp;<\/p>\n\n\n\n<p>It also saw major companies implementing customer relationship management strategies to interact with their stakeholders in a better manner. Hence, investing in the correct technology became the bedrock of survival, and HR managers have learned a valuable lesson here.<\/p>\n\n\n\n<p class=\"has-white-color has-vivid-cyan-blue-background-color has-text-color has-background has-medium-font-size\"><strong>Recommended Read: <a href=\"https:\/\/www.springworks.in\/blog\/helpful-hr-tools\/\">45 Best HR Tools Every HR Professional Should Know About In 2021<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Hire_creative_resources\"><\/span><strong>7<\/strong>. <strong>Hire creative resources<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>There have been significant changes in <a href=\"https:\/\/www.springworks.in\/blog\/hr-policy-templates\/\">HR policies<\/a> due to COVID-19,<strong> <\/strong>and they have been crucial for survival.\u00a0<\/p>\n\n\n\n<p>While some companies focused on better initiatives for more work transparency, many Fortune 500 companies and influential start-ups went into a hiring spree. They believed that many talented resources were let go from their previous companies due to finances and retention issues. <\/p>\n\n\n\n<p>This phenomenon meant many other companies actively took part in restructuring. That is why people believe that adversity is the foundation rock for innovation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-bottom-line\"><span class=\"ez-toc-section\" id=\"The_Bottom_Line\"><\/span><strong>The Bottom Line<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>While these were some of the most valuable lessons learned from COVID-19, most education has been situational and circumstantial. It means that different problems require different solutions. <\/p>\n\n\n\n<p>However, if these things could be learned and implemented in the future, we would perhaps avoid facing such an unprecedented crisis again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Read on to know the HR lessons learned from COVID-19. These lessons will guide you in managing the post-pandemic workplace.<\/p>\n","protected":false},"author":3,"featured_media":506555,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[482],"tags":[],"class_list":["post-506549","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-resources","disable-dropcap","disable-2-columns"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Key Lessons from COVID That HR Should Take Into the Future - Springworks Blog<\/title>\n<meta name=\"description\" content=\"Read on to know the HR lessons learned from COVID-19. 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