{"id":501872,"date":"2020-11-05T16:54:26","date_gmt":"2020-11-05T11:24:26","guid":{"rendered":"\/?p=501872"},"modified":"2023-02-22T12:56:01","modified_gmt":"2023-02-22T07:26:01","slug":"a-day-in-the-life-of-a-product-evangelist","status":"publish","type":"post","link":"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/","title":{"rendered":"Life at Springworks: A day In the Life of a Product Evangelist"},"content":{"rendered":"\n<p><em>Each day, everyone at Springworks comes into work with a true passion for building products and tools to simplify the lives of hiring and recruiting managers. We are artists, innovators, achievers, and dreamers, with a one-track mind to fine-tune the products that we build on the blockchain, achieving precision. We showcase our team members, their roles, and what a typical day looks like for them through this series of posts. You can check all the posts&nbsp;<\/em><a href=\"https:\/\/blog.springworks.in\/category\/springworks\/life-at-springworks\/\"><em>here<\/em><\/a><em>.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>Naga Manikandan joined <a href=\"https:\/\/springworks.in\/\">Springworks<\/a> in July 2019. Before Springworks, he worked as a Business Development Executive at an EdTech startup where he was involved in both up-selling and building selling strategies. However, he wasn\u2019t happy with his work there.<\/p>\n\n\n\n<p>The interesting fact behind him landing at Springworks is that he didn\u2019t intend to apply for a job role here in the first place. <\/p>\n\n\n\n<p>He already had a job offer, but a stroke of luck introduced him to an opportunity at Springworks. He chose Springworks because he could see himself more aligned with the culture and job role at Springworks.<br><br>\u201cBefore Springworks, I had no direction in life,\u201d he says.<\/p>\n\n\n\n<p><strong>Let\u2019s dig deep into his overall journey with Springworks as a Product Evangelist.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2020\/11\/T087R2WAK-ULGF3F9PY-dfdbc21182c7-512.png\" alt=\"Naga\" class=\"wp-image-501875\" width=\"256\" height=\"256\" srcset=\"https:\/\/blog.springworks.in\/wp-content\/uploads\/2020\/11\/T087R2WAK-ULGF3F9PY-dfdbc21182c7-512.png 512w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2020\/11\/T087R2WAK-ULGF3F9PY-dfdbc21182c7-512-300x300.png 300w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2020\/11\/T087R2WAK-ULGF3F9PY-dfdbc21182c7-512-150x150.png 150w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2020\/11\/T087R2WAK-ULGF3F9PY-dfdbc21182c7-512-120x120.png 120w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2020\/11\/T087R2WAK-ULGF3F9PY-dfdbc21182c7-512-60x60.png 60w, https:\/\/blog.springworks.in\/wp-content\/uploads\/2020\/11\/T087R2WAK-ULGF3F9PY-dfdbc21182c7-512-480x480.png 480w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><\/figure>\n<\/div>\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/#What_is_your_job_like_as_a_Product_Evangelist\" >What is your job like as a Product Evangelist?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/#What_are_the_challenges_working_in_a_Customer_Success_role_and_how_do_you_go_about_solving_them\" >What are the challenges working in a Customer Success role, and how do you go about solving them?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/#Tell_me_about_a_time_when_you_went_above_and_beyond_for_a_client\" >Tell me about a time when you went above and beyond for a client.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/#What_is_it_that_you_love_about_your_job\" >What is it that you love about your job?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/#Walk_us_through_a_day_in_the_life_of_Naga\" >Walk us through a day in the life of Naga!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/#What_do_you_think_of_the_team_at_Springworks\" >What do you think of the team at Springworks?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/blog.springworks.in\/a-day-in-the-life-of-a-product-evangelist\/#What_advice_would_you_give_to_people_working_as_a_Product_evangelist\" >What advice would you give to people working as a Product evangelist?<\/a><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\" id=\"h-what-is-your-job-like-as-a-product-evangelist\"><span class=\"ez-toc-section\" id=\"What_is_your_job_like_as_a_Product_Evangelist\"><\/span><strong>What is your job like as a Product Evangelist?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>I started off at Springworks by understanding the product <a href=\"https:\/\/us.springverify.com\/\" target=\"_blank\" rel=\"noopener\">SpringVerify<\/a> from the core and the whole digital verification process that is followed here.<\/p>\n\n\n\n<p>As a Product Evangelist, I find big problems that our SpringVerify customers are having, communicate with the marketing and product teams, and find solutions.<\/p>\n\n\n\n<p>This can be a daunting task requiring technical knowledge of the Product, some creativity, and a lot of patience, so it\u2019s important to have the right personality for the job.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong><br>Understanding the customer\u2019s pain and coming up with the best possible solutions are the two things I love.<\/strong><br><\/p><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-are-the-challenges-working-in-a-customer-success-role-and-how-do-you-go-about-solving-them\"><span class=\"ez-toc-section\" id=\"What_are_the_challenges_working_in_a_Customer_Success_role_and_how_do_you_go_about_solving_them\"><\/span><strong>What are the challenges working in a Customer Success role, and how do you go about solving them?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The challenge is to regularly check in about how our product meets customers\u2019 needs and whether there are areas for improvement.<\/p>\n\n\n\n<p>When gathering feedback, pay attention both to feedback on the product itself and feedback on the overall experience of using the product \u2013 whether the documentation is easy to use, whether the transition to using the product was smooth, and so on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tell-me-about-a-time-when-you-went-above-and-beyond-for-a-client\"><span class=\"ez-toc-section\" id=\"Tell_me_about_a_time_when_you_went_above_and_beyond_for_a_client\"><\/span><strong>Tell me about a time when you went above and beyond for a client.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>A start-up was in the middle of its vendor transition process because they weren\u2019t happy with their existing outsourced services. <\/p>\n\n\n\n<p>Right after onboarding with us, they wanted their 75 employees to get verified, all at once. It turned out to be challenging for us because we had to communicate with them on a daily basis and make sure there\u2019s no room left for the discrepancy. If there were, we would immediately work on it to resolve the issue.<br><br>The process was time-taking, of course, but we made sure to add value to the services we provide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-it-that-you-love-about-your-job\"><span class=\"ez-toc-section\" id=\"What_is_it_that_you_love_about_your_job\"><\/span><strong>What is it that you love about your job?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>My work isn\u2019t repetitive here, which keeps me away from boredom and drudgery, which drives me to perform at a high level.<\/p>\n\n\n\n<p>Also, by proactively relaying the gained insight and customer feedback to the product team, I can impact product decisions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-walk-us-through-a-day-in-the-life-of-naga\"><span class=\"ez-toc-section\" id=\"Walk_us_through_a_day_in_the_life_of_Naga\"><\/span><strong>Walk us through a day in the life of Naga!<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Get up at 9 am<\/li><li>Have Breakfast<\/li><li>Start working at 10 am<\/li><li>Check my Slack and work emails.<\/li><li>Attend calls from clients<\/li><li>Check my to-dos<\/li><li>Catch up with the team<\/li><li>Get work done till 7.30 pm<\/li><li>Watch movies\/web- series during breaks<\/li><li>Have dinner<\/li><li>Spend some time with family.<\/li><li>Head to sleep.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-do-you-think-of-the-team-at-springworks\"><span class=\"ez-toc-section\" id=\"What_do_you_think_of_the_team_at_Springworks\"><\/span><strong>What do you think of the team at Springworks?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The best organization I\u2019ve been with so far! People are super encouraging, approachable, and you can easily speak out to anyone without hesitating! I\u2019ve never seen a company where the founder is this approachable and reaches out to employees himself to make sure they are doing okay.<br><br>A great place to work, hands down!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-advice-would-you-give-to-people-working-as-a-product-evangelist\"><span class=\"ez-toc-section\" id=\"What_advice_would_you_give_to_people_working_as_a_Product_evangelist\"><\/span><strong>What advice would you give to people working as a Product evangelist?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>While handling multiple operations and tasks, we are likely to forget the key details. It is important to follow up with even the small attributes of a task and cultivate that as a habit. This is how one can be as structured as possible.<\/p>\n\n\n\n<p style=\"font-size:18px\"><strong><em><a \"=\"\" href=\"https:\/\/springrole.springrecruit.com\/\" target=\"_blank\">Want to join the team? Check out open roles at Springworks.<\/a><\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Each day, everyone at Springworks comes into work with a true passion for building products and tools to simplify the lives of hiring and recruiting managers. We are artists, innovators, achievers, and dreamers, with a one-track mind to fine-tune the products that we build on the blockchain, achieving precision. We showcase our team members, their<\/p>\n","protected":false},"author":1012,"featured_media":501914,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[302],"tags":[],"class_list":["post-501872","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-life-at-springworks","disable-dropcap","disable-2-columns"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Life at Springworks: A day In the Life of a Product Evangelist - Springworks Blog<\/title>\n<meta name=\"description\" content=\"In this article, we&#039;re going to take you on a journey through a day in the life of a product evangelist at Springworks. 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