The Real Test of Leadership and Dealing with Crisis as a Leader with Lalit Dhingra

Blog Cover

This article is a lightly-edited summary of the key takeaways from our speakers’ appearance on our podcast, “The Shape of Work.” If you haven’t listened to our show yet, be sure to check it out here. These speakers have an incredible stable of startup experiences to draw from, the kind of stories that are unbelievably helpful for HR/people managers to hear.

In this episode, we have Lalit Dhingra, an experienced professional covering technology leadership. He has over 30 years of experience.


Name of the guest: Lalit Dhingra

What he does: President and Global Head of Alliances and Partnerships, NIIT Technologies.

Find him on LinkedIn.

Get Smart: “The concept of making people the center point of the organization- I believe in that.”


  1. Traits a good leader should have.
  2. Following Murphy’s law to prepare for a pandemic-like crisis.
  3. Changing geographies affecting the productivity of work.
  4. A well-defined company culture.
  5. Hustle culture of organizations.


Traits a good leader should have:

There are several adverse moments in a workplace in which a leader reacts. Each person acts differently in such situations. Some might not be willing to handle it, while some might take full responsibility for it. Ultimately, leaders need to be honest, collaborative, and transparent. They need to practice direct communication with their team members and manage things as per the schedule. 

Following Murphy’s law to prepare for a pandemic-like crisis:

Lalit does not really agree with Murphy’s law. He feels that organizations can prepare for smaller events (for example, an interview) beforehand. However, the bigger happenings like the pandemic or the 9/11 attack were not something where prior preparation could have been possible. However, now leaders can take corrective actions and make better decisions considering these aspects.

Changing geographies affecting the productivity of work:

Our guest answers this question from a tech perspective. Before the pandemic, people used to connect to others from different locations as well. However, after that it has become a completely remote work structure. But there has not been any effect on the productivity here.

But organizations need to figure out whether the productivity shown by people from different locations is ‘effective productivity’ or not. In addition, people need to share their ideas, get regular inputs from colleagues and have open discussions. According to Lalit, these are the few areas remote working lacks. 

A well-defined company culture:

According to Lalit, culture starts from the top. It is the founders/leaders whose core values dictate others’ mindsets and requirements. Moreover, a leader can define organizational beliefs as rules that everyone has to follow. Ultimately, it is necessary to have a well-defined culture in the organization.

Hustle culture of organizations:

Lalit feels that the pandemic has nothing to do with the hustle culture. It has been invented in different places with different descriptions. However, he does not believe in this culture. He feels that eventually, people get mentally unhealthy without a proper work-life balance. As a result, organizations face a lack of productivity among their workforce. They need to work within official hours and balance it, making the workplace fun. Leaders are responsible for creating a healthy workspace. The employees should be the central point of the organization. Companies can succeed without the hustle culture as well.

Dhristi Shah

Hi, this is Dhristi, Content Writer and Editor at Springworks India. I am a keen learner and am passionate about everything related to writing.

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Power of Background Checks in the Retail Industry
Previous Story

The Power of Background Checks in the Retail Industry

How To Encourage Virtual Water Cooler Conversation
Next Story

7 Ways To Encourage Virtual Water Cooler Conversation