How HR Teams can use Design Thinking to Create Successful Strategies with Praveen Dalal

This article is a lightly-edited summary of the key takeaways from our speakers’ appearance on our podcast, “The Shape of Work.” If you haven’t listened to our show yet, be sure to check it out here. These speakers have an incredible stable of startup experiences to draw from, the kind of stories that are unbelievably helpful for HR/people managers to hear.

In this episode of The Shape of Work, we welcome Praveen Dalal, Director HR at Nabler.


Name of the guest: Praveen Dalal

What he does: Director HR at Nabler

Find him on LinkedIn.

Get Smart: Leaders need to walk the talk. They need to do what they say in order to motivate others to do the same.


In this episode, you will get valuable insights into:

  1. Creating an environment of transparency and collaboration
  2. Async communication in a remote work environment
  3. Effective execution of policies
  4. Perks and benefits in smaller companies


Creating an environment of transparency and collaboration:

In order to build transparency and collaboration, an effective environment needs to be built. An individual can get really affected by the social environment, that is, the colleagues, peers, and seniors. If the environment of an organization can be influenced, it can have a great place to work. Praveen talks about how it is the CEO of an organization who builds this culture which is then followed by others. Moreover, these leaders need to preach what they say in order to motivate others to do the same. This environment should be created from the beginning of any startup as it can be difficult to integrate later.

Async communication in a remote work environment:

Async communication is of great importance especially in a remote work environment. It allows keeping things transparent. Working remotely, people expect flexibility. They require free time and it can be in between the working hours as well. Async communication can be even better with certain channels like Slack. Documentation of things can help people maintain a repository for communication. 

Effective execution of policies:

Praveen feels that the Indians are good planners but not too good at execution. They do not monitor things after the planning stage. In his organization, they define the success criteria/parameters and measure if it is going to be achievable or not. If their analysis does not show fruitful results, they cut down the expenses.

In order to make this entire process a success, they require a strong leader, different people, test out things, and a lot of communication. They gather people from different operations to give them feedback. Hence, the Implementation of policies becomes easier.

Perks and benefits in smaller companies:

Many companies use perks and benefits as a means of branding to create a gesture. However, apart from that, these gestures are really needed in the market. The problem here is the expense that adds to it.

Hence, small companies can focus on the benefits from their culture while the larger companies focus on other options like training and development. Companies should focus on the experience range of people they are hiring and decide perks accordingly.

Dhristi Shah

Hi, this is Dhristi, Content Writer and Editor at Springworks India. I am a keen learner and am passionate about everything related to writing.

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